Huh? Mine is ok.. used for few weeks.. no issue.. I think u should exchange it..

ya.. unfortunately this is the policy. But there maybe faster way, like I notify the supplier to send me a new one while I send it to him, after he assessed it. Just trust is needed between me and the supplier.
I have suggested this to you too actually. like 2 hours ago.

Pmed you with surprise!
Well, I am flexible and it's THE supplier's policy. And I din try to change, just try to negotiate. You have misunderstood many times. =)
Hope you change your mind so I can replace one for you.

You misunderstood because I'M NOT THE SUPPLIER. SUPPLIER means people who supply stock. I have a supplier who supply stock to me. It's obvious that if I'm the supplier I would have addressed myself as I, not the supplier.

I'm flexible and that's THE SUPPLIER'S policy, not mine.
Again, I've said, if you change your mind to get an exchange, I will negotiate with my supplier, who is not ME, but other person.

Thank you.
I'm sorry for your part but I'm offering what I can do already. Cheers.

I was like begging this guy to exchange. My bad.
There is no English test here. I'm just clarifying I have a SUPPLIER above me.
And Policy means policy, I want to tell you guys, others wouldn't even let you exchange, like people who stated "Goods sold are not refundable".

I original typed a lot to reply this customer. But i'm tired as he doesn't understand a word.
That's it for him.
Just let you all know, please respect people. We have have limits, no matter seller or customer.
I'm offering, he's not taking, but making trouble here.

PLease don't make noise here anymore. =)
Thank you