*** LAZADA IS A CHEATING WEBSITE *** LAZADA DEALS are just SCAM ***

*** PLEASE STAY AWAY FROM LAZADA ESPECIALLY DURING MEGA DISCOUNT SALES ***

*** It may seem very lucrative but there is no guarantee that you would receive the item even if you are successfully able to place the order. Go for it if you want to try your LUCK. 90% chances are that you will waste your time in following up for refunds ***

It looks like lazada is trying to cover up their reputation by ads and paid posts like these. They give FALSE OFFERS just to attract customers.

HERE IS MY EXPERIENCE ...
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Initially I placed an order for samsung washing machine without any offers. It mentioned 1-3 days delivery but it took 7 working days to dispatch alone. It got delivered after 4 days. This is a huge delay but is still acceptable.

But the 12/12 (DEC 2014) mega sale was a HUGE SCAM. Me and most of my colleagues who tried to make orders with great discounts and/or voucher codes were unable to complete the orders. Either the page would fail during payment or during final payment confirmation. If you want to order again since order could not be completed, it would say that Voucher has been used already.

I waited for christmas deals and got a good deal for a Fridge(really?). I ordered with a discount voucher and luckily was able to place the order. The order got successfully verified but after about 5 days, they cancelled it.


The reason they mentioned is that they are out of Stock. But the same product is still available to order but at a higher price. If it is really out of stock the product page should have the *OUT OF STOCK* notice. Now I have to follow up for my refund.

They are simply avoiding/cancelling orders placed with huge discounts/voucher codes. I came to know this when I learned that similar story happened to one of my office colleagues with different products( 1 TB WD external hard disk)
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I am the latest VICTIM of lazada. I am new to Malaysia and fell prey for lazada. I am so used to online shopping in my country because of amazon which is so genuine and I just got into the same habit after coming to Malaysia. I hope someone benefits from my experience.

This post has been edited by vj_arima: Jan 1 2015, 04:19 PM

Please read my post properly. I didn't complain about invalid voucher codes or expired voucher codes.

The order has been placed and got successfully verified status also. But after 5 days they cancelled it without notifying me. They might cover it with their terms and conditions. But they cannot earn the trust of customers by doing so.