Hi

I've brought an ASUS router from you about 14 months ago. I seem to be facing a problem with the router.

A couple of days ago, I tried upgrading the firmware (official ASUS firmware) from the WEB GUI. Things seems fine and I was asked to reboot (after the upload process is done). After the reboot, only the power LED is blinking slowly (5 sec ON, 5 sec OFF).

I've tried to put it into RESCUE mode and use the ASUS firmware restoration, but I get the message from the tool that says (Wireless Router Not in rescue mode).

I'm not sure if you know of anyway to resolve this issue? I would greatly appreciate it if you could share any insight on this matter.

For your reference, the invoice no: LN-1698290.

Thanks.

Hi

I was the one that sent the email.

Previously, it was by COD.