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East Msian buying from BookDepository?, mind sharing your experience
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shchiam1978
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Aug 3 2017, 07:58 PM
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Hi all I ordered the book from depository and should have receive the book anytime soon but how do I check whether the book will be delivered to me by pos Malaysia? Or could it be from other courier company
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shchiam1978
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Aug 3 2017, 08:00 PM
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QUOTE(Savor_Savvy @ Apr 27 2017, 09:06 AM) I bought two books from them few years back. One arrived after 2 months, one disappeared. But I received a refund for that. Is it delivered by pos Malaysia?
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shchiam1978
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Aug 4 2017, 01:31 PM
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QUOTE(Savor_Savvy @ Aug 3 2017, 09:02 PM) Pos Malaysia. No tracking available. Thanks but how do we know whether the parcel has arrived.
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shchiam1978
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Aug 5 2017, 07:17 AM
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QUOTE(Savor_Savvy @ Aug 4 2017, 03:04 PM) You have to call Pos Malaysia and ask. Either they will send to your house or they will keep it in the warehouse. I called last 2 days ago and their response was they are unable to check by name nor address. I'll just wait then.
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shchiam1978
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Aug 7 2017, 08:24 AM
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QUOTE(Savor_Savvy @ Aug 5 2017, 08:32 AM) Yes, they need the tracking number. When you ask Book Depository, they will say they have sent it out. No tracking number given. I was wondering whether they will leave the undelivered card by pos officer in my mailbox? Will they do that?
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shchiam1978
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Aug 7 2017, 07:34 PM
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QUOTE(Savor_Savvy @ Aug 7 2017, 08:44 AM) It depends. Sometimes yes. It's not like Poslaju whereby you will know when they will deliver. One of my books arrived 3 months later. One lost. This is sad. According to depository, I need to let them know if I haven't receive the book by 4th and now it's 7th.
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shchiam1978
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Aug 8 2017, 12:37 PM
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QUOTE(Savor_Savvy @ Aug 7 2017, 11:03 PM) Yes, they will compensate for book loss. I have received an email from depository and they are sending me another copy. Still need to wait. The problem is we can't check from pos whether is there any parcel for us or not.
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shchiam1978
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Aug 8 2017, 02:30 PM
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Oh no. I just got my book today and depository already sent another copy to me as they thought postman lost it. If I send it back to them, will there be any charges
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