East Msian buying from BookDepository?, mind sharing your experience
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 Apr 25 2012, 07:37 PM
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#1
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Senior Member
2,776 posts Joined: Jul 2006  
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im from east malaysia. just started using their service 2days ago. placed one order on monday, one on tuesday. the first order has just been shipped. will update here again after i have receive it. give and take 3 weeks i believe.
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May 11 2012, 08:59 PM
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#2
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Senior Member
2,776 posts Joined: Jul 2006
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hi, about book depository, they sent by normal parcel or poslaju? if we're not at home, will they leave a note or something? coz no tracking no, how to track? tq
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May 21 2012, 02:59 PM
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#3
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Senior Member
2,776 posts Joined: Jul 2006
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mine since 25th april till now, not yet arrive..
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May 21 2012, 10:01 PM
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#4
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Senior Member
2,776 posts Joined: Jul 2006
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QUOTE(evanrue @ May 21 2012, 07:22 PM) email them bro ya, they ask me to recheck at my local post office, but since i don't have the tracking num with me, usually the post office won't bother. ..they will email back asking you to recheck.. ive done that with my missing book and i guess we must be honest to them when reporting that our local post office cannot find it.. which makes me wonder, do they have a limit to the 'resending' option per buyer so that nobody can abuse the system?   |
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May 23 2012, 08:43 PM
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#5
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Senior Member
2,776 posts Joined: Jul 2006
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QUOTE(yclian @ May 21 2012, 01:37 PM) Just got my books, from order > process > dispatch > arrive, it took about 20 days. 20 days or 20 working days?I ordered about 10 books and I have received just 3 of them, they're not sent in bulk but each as individual conventional parcel, like this:  |
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Jun 7 2012, 10:55 PM
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#6
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Senior Member
2,776 posts Joined: Jul 2006
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I hv asked for a refund. From 25 april till now, no news yet. My first purchase and not a good one. Still waiting for the second book which was sent on the 12 may.
This post has been edited by Savor_Savvy: Jun 7 2012, 10:58 PM |
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Jun 14 2012, 07:01 PM
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#7
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Senior Member
2,776 posts Joined: Jul 2006
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QUOTE(evanrue @ Jun 14 2012, 04:33 PM) That's unfortunate to hear.. i have received my replacement book 3 days ago.. that was quick...maybe you can try email them again.. i think they will consider it lost if the book has not arrived 1 month after shipping.. i dunno what is wrong. the address that i put in sibu is within town area. i think must be lost. no sign of it, not even a notice from pos office. the second book, sent on the 12th may till now also hvnt arrived. i dont dare to buy from the website anymore. |
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Jun 30 2012, 07:30 PM
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#8
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Senior Member
2,776 posts Joined: Jul 2006
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finally, after 2 months++, i have received the book. but unfortunately, the parcel has been tampered with. apparently, someone has opened it up, and taped it back. but the book is in good condition. dunno which ******* deliberately opened it, and checked the contents inside, or he/she read it, im not sure. planning to pay bookdepository back my refund.
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Apr 27 2017, 09:06 AM
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#9
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Senior Member
2,776 posts Joined: Jul 2006
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I bought two books from them few years back. One arrived after 2 months, one disappeared. But I received a refund for that.
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Aug 3 2017, 09:02 PM
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#10
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Senior Member
2,776 posts Joined: Jul 2006
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QUOTE(shchiam1978 @ Aug 3 2017, 08:00 PM) Is it delivered by pos Malaysia? Pos Malaysia. No tracking available. |
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Aug 4 2017, 03:04 PM
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#11
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Senior Member
2,776 posts Joined: Jul 2006
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QUOTE(shchiam1978 @ Aug 4 2017, 01:31 PM) Thanks but how do we know whether the parcel has arrived. You have to call Pos Malaysia and ask. Either they will send to your house or they will keep it in the warehouse. |
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Aug 5 2017, 08:32 AM
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#12
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Senior Member
2,776 posts Joined: Jul 2006
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QUOTE(shchiam1978 @ Aug 5 2017, 07:17 AM) I called last 2 days ago and their response was they are unable to check by name nor address. Yes, they need the tracking number. When you ask Book Depository, they will say they have sent it out. No tracking number given.I'll just wait then. |
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Aug 7 2017, 08:44 AM
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#13
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Senior Member
2,776 posts Joined: Jul 2006
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QUOTE(shchiam1978 @ Aug 7 2017, 08:24 AM) I was wondering whether they will leave the undelivered card by pos officer in my mailbox? Will they do that? It depends. Sometimes yes. It's not like Poslaju whereby you will know when they will deliver.One of my books arrived 3 months later. One lost. |
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Aug 7 2017, 11:03 PM
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#14
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Senior Member
2,776 posts Joined: Jul 2006
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QUOTE(shchiam1978 @ Aug 7 2017, 07:34 PM) This is sad. According to depository, I need to let them know if I haven't receive the book by 4th and now it's 7th. Yes, they will compensate for book loss. |
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Sep 14 2017, 09:54 AM
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#15
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Senior Member
2,776 posts Joined: Jul 2006
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QUOTE(shchiam1978 @ Aug 8 2017, 02:30 PM) Oh no. You can pay them for that book and resell it here in Malaysia.I just got my book today and depository already sent another copy to me as they thought postman lost it. If I send it back to them, will there be any charges |
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Dec 16 2018, 11:05 PM
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#16
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Senior Member
2,776 posts Joined: Jul 2006
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QUOTE(RyuGW90 @ Dec 16 2018, 09:37 PM) Waited for 3 weeks for the books to arrive If by the fifth week your item hasn't arrive, you may file for a return/refund.Goods in good condition No complain since free shipping after all |
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Dec 16 2018, 11:05 PM
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#17
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Senior Member
2,776 posts Joined: Jul 2006
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QUOTE(RyuGW90 @ Dec 16 2018, 09:37 PM) Waited for 3 weeks for the books to arrive If by the fifth week your item hasn't arrive, you may file for a return/refund.Goods in good condition No complain since free shipping after all |
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Dec 16 2018, 11:05 PM
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#18
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Senior Member
2,776 posts Joined: Jul 2006
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QUOTE(RyuGW90 @ Dec 16 2018, 09:37 PM) Waited for 3 weeks for the books to arrive If by the fifth week your item hasn't arrive, you may file for a return/refund.Goods in good condition No complain since free shipping after all |
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Mar 14 2020, 10:02 PM
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#19
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Senior Member
2,776 posts Joined: Jul 2006
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How is Book Depository now? Still no tracking number provided?
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May 14 2020, 06:27 PM
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#20
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Senior Member
2,776 posts Joined: Jul 2006
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QUOTE(refacedier @ May 13 2020, 11:28 PM) I don't think that's possible. But I always wonder where will the lost books go to if it's not delivered. I lost my Diablo 3 Prima Guide. Asked for refund in the 3rd month.I ordered 2 books from DB: Order date: 9th April 2020 Haven't received tho. BTW, has anyone successfully ordered and received very thick text book like 600+pages ? There's not a lot of choices, especially east MY, Kino is out of stock and my only resort is amazon  |
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