Well I thought that Malaysia is more developed than my poor African country "Tunisia"!! but it turned out that in terms of communications, Malaysia is way behind! I didn't pay my bill for 1 month so my line got suspended, I'm not even sure, because the BTU still establish connection and VOIP + DSL lights are green but I get No WAN IP address.
So I logged to myunifi and tried to pay through it with my Debit card but after like 10 tries I failed, each time an error occur and they tell me my payment cannot be proceeded. So I went to maybank2u and paid the bill from there. Called the billing department (they picked up after like 45 mins lol) and gave them the transaction reference. They said my line will be re-activated within 24 hours. Well it's been over 24 hours already and I still have no internet.
Can't believe how bad is this TM. I mean seriously in my country re-activating a suspended line is almost instant because actually all they have to do is to click a button on their system (unless TM suspend lines by manually turning off MDF room ports!)
Malaysia needs another internet service provider as soon as possible...
Unifi Official TM UniFi High Speed Broadband Thread V15, Free Installation / Super Speed ME promo
Jun 26 2012, 06:08 PM
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