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Unifi Official TM UniFi High Speed Broadband Thread V15, Free Installation / Super Speed ME promo

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Kelv
post Apr 9 2012, 09:54 PM

Be kind to animals
*******
Senior Member
3,988 posts

Joined: Apr 2005
From: KL


rattan, question.
I still receive the bill for streamyx and phone line for my old number for last month.
I stop using since early of the month, but i still get charge FULL? Not pro-rated?
Btw, how I can verify TM really terminated my line and how I can get my deposit back?

p/s: The billing name still wrong :S
Kelv
post Apr 9 2012, 10:25 PM

Be kind to animals
*******
Senior Member
3,988 posts

Joined: Apr 2005
From: KL


QUOTE(rattan @ Apr 9 2012, 10:04 PM)
PM me. Will sort it out for you.

Cheers  rclxms.gif
*
Great rclxms.gif
Kelv
post Apr 16 2012, 10:05 AM

Be kind to animals
*******
Senior Member
3,988 posts

Joined: Apr 2005
From: KL


QUOTE(rattan @ Apr 9 2012, 10:40 PM)
No worries.
In future want to upgrade your unifi package do look for me wink.gif
Already highlight this issue to TM. They will be contacting u shortly.
*
Hi Rattan,
I end up have to go TM Point myself, which defeat the purpose why I need agent at first place.
Anyway, TM never contact me. I went there and check, both my streamyx and phone line still active.
I have to cancel it myself by filling all the forms. Also I highlighted about the billing name issue.

So, rattan, I still appreciate your help getting my unifi.
Perhaps you have many clients, I probably the unlucky one you didn't provide expected good service.
Or maybe is the problem with TM side being slow in responding
Anyway, I do hope you continue provide good service to other lowyat members here.

wink.gif

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