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Unifi Official TM UniFi High Speed Broadband Thread V15, Free Installation / Super Speed ME promo

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HiT-AbLe
post Apr 25 2012, 05:30 PM

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Am I the only who has problem accessing internet with my Unifi? This morning the connection was still fine, then somehow I can't access to internet anymore this afternoon. Tried power off/on the modem router and reset everything, but still connection still won't work, although no problem with the phone.
HiT-AbLe
post Apr 25 2012, 05:49 PM

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QUOTE(wongsf @ Apr 25 2012, 05:43 PM)
Are you using the original router supplied by TM?  I have the same problem on Monday using TP Link 841ND, then I use back the Dlink 215 supplied by TM okay can access internet.  Change back to TP Link cannot access, then I log into the router and change the wireless channel and it works - touch wood until now.
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I'm using DIR-615 from TM. The router or modem can't connect to TM server, keep on connecting and disconnecting when I look at the status on the router admin page. icon_question.gif
HiT-AbLe
post Jun 19 2012, 06:00 PM

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I'm quite pissing off with Unifi lately. Last week one evening for some reason I can't connect to Unifi, so I was thinking to call CS, and the phone itself also got problem, can't call in and out although it has tone. Used my Maxis HP line to call and forever on hold, wasted credit for nothing. Connection back to normal on next day though.

And just now same thing happen again, no internet connection and phone wont work. Are they doing maintenance or what? Am I the one who's facing this problem?

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