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Unifi Official TM UniFi High Speed Broadband Thread V15, Free Installation / Super Speed ME promo

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TSrattan
post Apr 19 2012, 04:52 AM

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[quote=djhenry91,Apr 19 2012, 04:27 AM]
[quote=rattan,Apr 19 2012, 01:51 AM]
secret bro... hehe..
only can share if you upgrade to vip20 with me... hehe drool.gif

dun like tht.. tongue.gif
*

[/quote]


haha icon_idea.gif rclxm9.gif
joking only ler wink.gif
TSrattan
post Apr 19 2012, 01:43 PM

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QUOTE(Great_Cookie @ Apr 19 2012, 10:51 AM)
Hey people... Been lurking around this thread for the longest time but finally got my unifi installed a couple of weeks back (Rattan - would have gone through you but you don't cover Johor wink.gif ).

Most of the speedtests look good for my package (VIP5 only). But my question was with Hypptv.

I've noticed that intermitently, whilst watching, I'll get the "Satellite Icon of Death", ie, the satellite with the 'x' mark. The problem will persist for maybe a few minutes, and then (sometimes) after changing channels or waiting a while, will come back. Doesn't affect all channels at the same time either.

Typical example would be the mediawall on Channel 100. I'll get the first page with nothing, but if i page down to the 2nd page, it'll be fine. Sometimes the media wall will be fine, but when I select the specific channel, the satellite icon will appear.

I'm wondering whether it's a the (IPTV) STB or a problem upstream. Unifi call centre just goes thru the usual motions, and says that they might have to send a technician but bc the problem is intermittent, I don't think they'll find anything on their visit.

Just wondering whether anyone else has faced this type of issue? Must be noted during the 'downtime', both VOIP and internet lines remain rock-solid (ie fine).

Thanks all!
*
Best you call TM and sort this problem out. Since there is a demand in Johor, I will now also cover Johor area. rclxms.gif
TSrattan
post Apr 19 2012, 04:11 PM

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QUOTE(liesl @ Apr 19 2012, 03:11 PM)
I'm a noob when it comes to computer related stuff.

My ESET Smart Security detected DNS cache poisoning attack. This happens a few times already. What does it mean? Is my Unifi being hacked?
*
something must be wrong. Im using ESET NOD32 no problem. Must be particular website that you visited caused that.


Added on April 19, 2012, 4:12 pm
QUOTE(RiCHBoyZ @ Apr 19 2012, 02:49 PM)
my vip20 has free 3 month and due date is 10 May and only have to pay RM215... what a great saving! Syabas unifi i get good speed, less downtime and 24/7 online....what can i said!
*

Enjoy bro
rclxms.gif

This post has been edited by rattan: Apr 19 2012, 04:12 PM
TSrattan
post Apr 20 2012, 05:27 AM

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QUOTE(Ataraxis @ Apr 19 2012, 11:01 PM)
hey guys, any big difference if i use wireless and LAN in terms of speed?
*
LAN stability way higher then wireless. Anything wired is more stable then wireless. flex.gif
TSrattan
post Apr 20 2012, 07:57 PM

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QUOTE(duabijitelur @ Apr 20 2012, 05:44 PM)
bk 2 only now?
*
Yes puchong area specially BK area deployment is delayed by 1 year bcos of the LRT project.


Added on April 20, 2012, 7:57 pm
QUOTE(vyzc @ Apr 20 2012, 05:45 PM)
Hi all, I have just applied for an upgrade from VIP5 to VIP20. Do I need to reconnect to the WAN side for this to take into effect?
*
If you apply from OCC an upgrade will take 24 - 48 hours. Should have apply with me 8 hours only tongue.gif

This post has been edited by rattan: Apr 20 2012, 07:57 PM
TSrattan
post Apr 21 2012, 10:47 PM

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QUOTE(amirudin920927 @ Apr 21 2012, 07:50 PM)
i got problems,sometimes the speed down like craps 20kbps around 5mins,then come back to normal. wtf? is that router problem or what? coz i'm using TM router.
*
Bro I strongly suggest you invest in the TPLink 841 or 1043

QUOTE(mistralmudd @ Apr 21 2012, 07:54 PM)
I got the same problem. VIP 10 but the speed max at 5mbps. Every time I email and called the Unifi support they keep ask do the speedtest :/ Any1 got any idea who can help check on this too?
*
Already reply your PM biggrin.gif

QUOTE(amirudin920927 @ Apr 21 2012, 08:14 PM)
try ask help from rattan
*
Thanks for the intro bro. Will sort his issues out even though he didnt apply with me rclxms.gif


QUOTE(CzarXVII @ Apr 21 2012, 08:48 PM)
piratebay slow on unifi today or its just me?
*
Torrents speed depends solely on your seeders. It could be the torrent that you are downloading is not having healthy seeders therefore the slow download speed.

I left house early in the morning and already finished downloading a 60GB file when last I check. Uploaded around 18GB already to other leechers shocking.gif . Btw, Im on VIP20.

Honestly, I must say. UniFi is FAST.

This post has been edited by rattan: Apr 21 2012, 10:48 PM
TSrattan
post Apr 22 2012, 02:16 AM

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QUOTE(Ataraxis @ Apr 22 2012, 12:32 AM)
hey rattan, u install unifi?
*
Yup tongue.gif

QUOTE(defaultname365 @ Apr 22 2012, 12:33 AM)
Huh? You mean Admin (username) and <blank> password ?

It took me 5 minutes... Googled for it - How to turn off Wi-Fi DIR615 and :

It worked.  biggrin.gif

Edit : Oh btw, thanks again rattan. Unifi was installed today, it took them over 2 hours (11am ->1.30pm). I only sent in all my details to you on Monday and Saturday same week, I have Unifi!

I only have 1 gripe - - I so wish the cordless phone (?) could be placed somewhere else in the house. I didn't know it was "attached" to the Unifi unit. Everytime someone wants to make free calls, they will come into my room. I really don't want wires running out of my room into another room.  sad.gif
*
Since unifi is a cordless phone, why not just leave the phone in the main hall ? The battery can really last. No need to be in the base all the time. I charge my unifi phone 2 days once only.

Another suggestion would be, get a long RJ11 (telephone cable) that comes with the clips installed. You can buy a long one from hardware shop, get "U" clips and just install lay the cable and you can place it where ever you want.

QUOTE(fazco85 @ Apr 22 2012, 01:08 AM)
hi guys....i installed unifi over 2 weeks ago....and pretty satisfied with it. sure, torrent speed depends on your seeder but when plenty seeder is available, can reacy to 2.2 MBps....really satisfied. using vip 20 btw. thanks rattan for the installation....reliable and trusty guy
*
Thank you bro for the support notworthy.gif

This post has been edited by rattan: Apr 22 2012, 02:20 AM
TSrattan
post Apr 22 2012, 04:07 AM

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QUOTE(amirudin920927 @ Apr 21 2012, 10:58 PM)
u are the best ~  rclxms.gif
i sokong 100% !
*
Thanks bro.
notworthy.gif
TSrattan
post Apr 23 2012, 01:06 AM

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QUOTE(pheryphery @ Apr 22 2012, 02:53 PM)
Hi guys, just installed unifi last month and already received the tm bill yesterday in my email. Previously i used streamyx and managed the termination by bro rattan. Why i still receive the streamyx bill? Anyone here can explain? Or anyone faced the same before? Do i still need to pay the streamyx bill?many thanks..
*
Don't need to pay. TM will give you a rebate for that streamyx amount. smile.gif
TSrattan
post Apr 23 2012, 01:31 PM

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QUOTE(StupidGuyPlayComp @ Apr 23 2012, 08:54 AM)
I received a email from TM mentioned that the installation appointment on 4/5/12..............may I to know is that this date is accurate, or just tm's simple reply & waiting the contractor confirmation?
*
Its confirmed. Wow your waiting period is so long. rclxub.gif
TSrattan
post Apr 23 2012, 01:55 PM

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QUOTE(devil94 @ Apr 23 2012, 01:45 PM)
hey may i know is there any solution that i can remote my hypptv from my upper floor ?
like the STB sure will beside my TV at downstair , but sometime at night lazy walk down , anything i can do to remote the STB from the upstair ?
is there any device to transfer the signal ?

Thanks wink.gif


Added on April 23, 2012, 1:48 pm

u will get charge penalty for the downgrading  nod.gif
*
Yes you will be penalized.
TSrattan
post Apr 23 2012, 05:56 PM

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QUOTE(philip42 @ Apr 23 2012, 01:58 PM)
@rattan thx for ur help for the vip 5 installation , the installation went smooth and fast! recommended
*
Thank you for the support bro. notworthy.gif

QUOTE(devil94 @ Apr 23 2012, 02:21 PM)
@rattan can help me with my problem ? thx
*
Can. PM.

--

Also btw YouTube on the IPTV is down until further notice. Please be informed (to all those PM me asking for info)

Attached Image



This post has been edited by rattan: Apr 23 2012, 06:08 PM
TSrattan
post Apr 23 2012, 09:31 PM

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QUOTE(defaultname365 @ Apr 23 2012, 07:59 PM)
@rattan Thank you for your awesome work! On Friday (April 13), I asked him all the info I could about UNIFI. A quick reply later I decided to think over the weekend whether to apply or not. On Sunday night (April 15) I sent him all the info needed to submit for application. Monday morning (April 16), all application work done. Installation date was fixed on Friday (April 20). I moved it to Saturday (April 21), and on the same day, everything was fixed and working. It took 2 hours 30 minutes of installation time.

Total time - less than 1 week after application submission to rattan, UNIFI was all set. Quick to reply and very helpful.
*
TQ for the support bro. Appreciate it alot.

QUOTE(jackyflc @ Apr 23 2012, 09:05 PM)
Is the cap implemented already? Been having realllyyyyyyyyy bad speeds on international sites and downloads.
*
No cap implemented. Maybe its just heavy traffic. Im getting very good speed to US, China, HK and Europe.
TSrattan
post Apr 23 2012, 09:47 PM

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QUOTE(Boldnut @ Apr 23 2012, 09:34 PM)
user posted image

Like i said heavy packet loss. it isnt the problem in afternoon. TMnet is shitty again.

rattan I dont know of if u are agent or if u got contacts inside TMnet, Ask their technician inside the TM check area @ desaparkcity/Kepong 52200 KL. UNIFI line here @ night is terrible. 175.139 IP range now
*
Its better now. Just now I had packet loss too.
Try again.

user posted image

user posted image

This post has been edited by rattan: Apr 23 2012, 09:49 PM
TSrattan
post Apr 24 2012, 11:28 PM

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QUOTE(2046 @ Apr 24 2012, 10:02 PM)
Hi all..any update for Melaka applicant ? Still have to waittt?
*
Not all part of Melaka is covered. Only a few areas. So those areas not under service will have to wait for TM to deploy.
TSrattan
post Apr 25 2012, 12:57 AM

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Very weird. My unfi line just dropped. only 2 lights on the BTU was on. After restarting the BTU, the line back online. hmm.gif
TSrattan
post Apr 25 2012, 02:00 AM

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QUOTE(dragna @ Apr 25 2012, 01:53 AM)
That happened to me 2 nights ago, left it there for 30mins watched a show and it automatically connected again.
*
thank god its back up. damn my PM is flooded with unifi inquiry... that also customer service based. Guess TM must pay me for doing their customer service / technical support job. biggrin.gif
TSrattan
post Apr 25 2012, 02:38 PM

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QUOTE(investor @ Apr 25 2012, 12:31 PM)
Anyone from Puchong or Vista Lavender Area? Unifi down since yesterday. BTU only got two light called CS said my area got network problem. Adoi. Hope it wont take long
*
Happened to me yesterday night in Kepong area. Suddenly line dropped and only 2 lights. I switched off the BTU for 20 minutes and turn on back afterwards line was back online. Phew... sweat.gif
TSrattan
post Apr 25 2012, 08:20 PM

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QUOTE(deathbringer @ Apr 25 2012, 05:31 PM)
hi all...i have a question. pls read spoiler to avoid tl;dr problems.

» Click to show Spoiler - click again to hide... «


So my question is....why was it possible 2 months ago during installation, but not possible now? Perhaps some sifus (rattan?) here can give me a solution.
*
Honestly bro, something went really wrong somewhere and I think i know what happened. I have processed so far around 400+ applications for highrise customers and 30%-40% of them have maintained their old PSTN phone number. I wish to help you, if I get involved they will tell me stay off this is not your customer and not a matter to you. Hope TM can solve your issue.


Added on April 25, 2012, 8:27 pm
QUOTE(sonixmedia @ Apr 25 2012, 05:00 PM)
Guys, need some help or advice...I am getting more and more interested in unifi..most probably taking the VIP5 it just another RM20 from my current streamyx account.

Thanks..
Lan
*
Your answers :

Now what I need to know is...
1) How good is the TV side of it?.. how many channels come with this ? I did look at hyppTV site but it does not list out what channels come with the VIP5.
Refer to the link here
2) What is the quality of the TV like... is it SD or HD... 720p or 1080p?
Not all channels are HD, HD format 720i and 1080i for selected channels.
3) Will there be legging?
No lagging/jitter issues faced. Video playback/streaming is very smooth.
4) Are there subtitles on shows?
Yes English and Bahasa
5) Any normal TV with HDMI input is good to go?
Yes any TV with HDMI input will do good.



This post has been edited by rattan: Apr 25 2012, 08:28 PM
TSrattan
post Apr 26 2012, 02:57 PM

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QUOTE(razin @ Apr 26 2012, 03:10 AM)
VIP 5 smile.gif
*
your speed is perfectly normal then. rclxms.gif

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