QUOTE(Kelv @ Apr 16 2012, 10:05 AM)
Hi Rattan,
I end up have to go TM Point myself, which defeat the purpose why I need agent at first place.
Anyway, TM never contact me. I went there and check, both my streamyx and phone line still active.
I have to cancel it myself by filling all the forms. Also I highlighted about the billing name issue.
So, rattan, I still appreciate your help getting my unifi.
Perhaps you have many clients, I probably the unlucky one you didn't provide expected good service.
Or maybe is the problem with TM side being slow in responding
Anyway, I do hope you continue provide good service to other lowyat members here.

Bro I brought up the matter to TM. They were still investigating. However, it is good thing that you went to kedai TM and sort it out without delaying. This is definitely on TM's end error.
So far u are the few handful that TM system had error and didnt terminate the landline. However I have solve such matter by bringing this matter up to TM.
I apologize on behalf of TM.
Enjoy your unifi and thank you very much for your support.
Added on April 16, 2012, 2:46 pmQUOTE(cyberfiend @ Apr 16 2012, 01:20 PM)
Hi guys,
I have a question.
UNIFI at the place i am staying got cut off already. When i check the outstanding bills, its around 600 something (from february to april). The problem now is, the guy whose name is used to apply for it has moved to dunno where already..If i want to terminate, i would need his IC and pay termination fee 500 right? What will happen if i just leave it as it is?
Thanks a lot guys.
He will be blacklisted and TM will keep billing the monthly chargers.
This post has been edited by rattan: Apr 16 2012, 02:46 PM