First Service Experience

Model: CVT 1.3
Location: Carworld, Old Klang Rd, Authorised SC
Damage - RM127.80
Engine Oil - Petronas
Filter
XXX?

Observations:

1. The mechanic left a laptop in my car. That is when I realised there is some sort of a jack under the steering wheel which allows them to connect the computer.

2. Prior to the service, the car does not emit a beep when locking or unlocking the doors. Now it does.

3. The "free" three services basically means they won't charge labour - RM40.

4. I was not given the balance of my engine oil.

5. I was told I am not allowed to bring my own engine oil.

---

Question:

1. Why do they need to jack a computer to my vehicle?

2. Did you guys experience the same for Observation No. 2?

3. Can you recommend me a place that allows for Observation No. 4 and No. 5?

Thank you.