TM NUT technician only interested to serve streamy, Another Malaysia Boleh Service
TM NUT technician only interested to serve streamy, Another Malaysia Boleh Service
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Dec 16 2005, 03:54 PM
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#1
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Junior Member
342 posts Joined: Oct 2004 |
same case here. i regist for their new promo rm77. after a month still got no signal. but bill already come. call center everyday but no use. make more than 5 reports. seems they write report on a paper then just throw it. they dont have record for my case in their pc. most of them said i can't get the signal becoz my installation was not right. ok then, i allow the technician come to claim rm88. that technician said i installed it perfectly. said he will try to call tmnet to ask the prob. but tmnet said everything is ok. but still no signal. fedap already, then went to tmpoint to terminate. they said why should i regist for that streamyx since my area more than 5 km. damn, its my fault pulak. then they ask me to pay for 2 years penalty. then i went to menara celcom to plead for that penalty. menara celcom guy said i can't get the signal becoz no port kosong. so many reason. which one is true still dont know. and for my begging to avoid penalty, they still consider it. ahah no product but promo customer to buy. blood sucker
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Dec 18 2005, 07:19 PM
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#2
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Junior Member
342 posts Joined: Oct 2004 |
QUOTE(tsg @ Dec 16 2005, 07:35 PM) ermm,,, when u want to buy burger, u will ask "bang, roti ada? daging? tomato? timun? sos? plastik? kalo semua ada, nak burger satu"... never in my experience do that. i just ask, "bang burger satu". if he said ok, that mean everything is there |
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Dec 18 2005, 07:21 PM
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#3
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Junior Member
342 posts Joined: Oct 2004 |
QUOTE(Ngto @ Dec 16 2005, 07:05 PM) Wah for your case how can they treat you like that. If I was running TM I would be most embarrass and offer you a Big apology for what had happened. Instead those people there got no shame, want to charge you instead. i will wait for a while. if they still want to charge me, then every newspaper will have that laughing stock In the first place How can they offer their service and then activate your account when got no signal or port available in your area ? How are you supposed to know you are more than 5 km away in the first place. This is plain stupidity. This is already pure cheating case. Complain to Malay Mail Hotline or something. They will be the biggest laughing stock in the world. |
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Dec 18 2005, 08:06 PM
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#4
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Junior Member
342 posts Joined: Oct 2004 |
QUOTE(prasys @ Dec 18 2005, 07:34 PM) Hahahaha , how did you managed to register if you're >5km . Again if there is no port 'or port kosong" , they will not even allow you to register. This is weird of kos thats f***ing funny.. tmpoint pipel said my house more than 5 km. but menara celcom pulak said its onli 4 km. they said the prob is no port. and when call 1300blabla, they said everything is perfect. although they give different reason, but they r unity about that 2 years penalty |
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Dec 18 2005, 10:25 PM
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#5
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Junior Member
342 posts Joined: Oct 2004 |
sales agent la at lowyat. he cek availability first. then said can regist. tomorrow tmnet call me to confirm registration. i confirm it la. then they asked me to collect modem at choosen place
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