Outline ·
[ Standard ] ·
Linear+
TM NUT technician only interested to serve streamy, Another Malaysia Boleh Service
|
Ngto
|
 Dec 9 2005, 11:15 PM
|
|
QUOTE(Fearless @ Dec 9 2005, 11:05 PM) May be the wait is forever...TMNUT Activation Department shall able to access the jumper installation is ready or not from their system. Their system said the installation was done while Tmnut website says not. See how these sicko do their job.. Anyway, you can terminate your phone line or streamyx service within a week if you are not happy with their TM and TM NUT service. This is their usual tactic to force you to pay for their installation services even though you chose self installation. If you have read my thread "Help! What do I do next" (last post yesterday 8/12/05) you would have known my experiences on the same situation. |
|
|
|
|
|
Ngto
|
Dec 16 2005, 07:05 PM
|
|
|
QUOTE(vieri_corleone @ Dec 16 2005, 03:54 PM) same case here. i regist for their new promo rm77. after a month still got no signal. but bill already come. call center everyday but no use. make more than 5 reports. seems they write report on a paper then just throw it. they dont have record for my case in their pc. most of them said i can't get the signal becoz my installation was not right. ok then, i allow the technician come to claim rm88. that technician said i installed it perfectly. said he will try to call tmnet to ask the prob. but tmnet said everything is ok. but still no signal. fedap already, then went to tmpoint to terminate. they said why should i regist for that streamyx since my area more than 5 km. damn, its my fault pulak. then they ask me to pay for 2 years penalty. then i went to menara celcom to plead for that penalty. menara celcom guy said i can't get the signal becoz no port kosong. so many reason. which one is true still dont know. and for my begging to avoid penalty, they still consider it. ahah no product but promo customer to buy. blood sucker   Wah for your case how can they treat you like that. If I was running TM I would be most embarrass and offer you a Big apology for what had happened. Instead those people there got no shame, want to charge you instead. In the first place How can they offer their service and then activate your account when got no signal or port available in your area ? How are you supposed to know you are more than 5 km away in the first place. This is plain stupidity. This is already pure cheating case. Complain to Malay Mail Hotline or something. They will be the biggest laughing stock in the world. |
|
|
|
|
|
Ngto
|
Dec 16 2005, 07:33 PM
|
|
|
QUOTE(tsg @ Dec 16 2005, 07:18 PM) You don't understand. The area is more than 5km but they still offer their service in the area. Now got no signal or ports available, but they still want to charge the user. This post has been edited by Ngto: Dec 16 2005, 07:38 PM |
|
|
|
|
|
Ngto
|
Dec 16 2005, 07:44 PM
|
|
|
QUOTE(tsg @ Dec 16 2005, 07:35 PM) humm then its better consult with TMnet Clickers,gather as many info before applying one Read my edited post. |
|
|
|
|
|
Ngto
|
Dec 18 2005, 10:27 PM
|
|
|
QUOTE(vieri_corleone @ Dec 18 2005, 10:25 PM) sales agent la at lowyat. he cek availability first. then said can regist. tomorrow tmnet call me to confirm registration. i confirm it la. then they asked me to collect modem at choosen place Be careful delivering modem halfway also might be considered as installation fees. But if what you meant was going to one of their outlets to collect , then different. This post has been edited by Ngto: Dec 18 2005, 10:29 PM |
|
|
|
|
|
Ngto
|
Dec 19 2005, 04:04 PM
|
|
|
Can also complain to Malay Mail's hotline. Read the news in the topic "Bill Shock despite terminating TMnet streamyx" in the main Streamyx page.
|
|
|
|
|
Quote
0.0213sec
0.66
6 queries
GZIP Disabled