in fact you can go straight to the insurer to buy and save 10%

Insurance you can get it seperately yourself from your preferred insurer, and if you do not use an agent then you ll save 10%.

If you worry about claims hassle, no worries, in any accidents the workshop will help you handle the claim with the insurance company because they (workshop) are getting a big cut, the agents do not really do anything, they can probably introduce you to a workshop or help you chase the insurance company which the workshop can also assist.

I have good experience with Allianz, quick and professional toll service and workshop is not too bad