QUOTE(Nam226 @ Apr 2 2013, 03:26 PM)
Hello, I'm a seller in lowyat.net too and in light of this scam method, I want to know how we as seller can protect ourselves from scammers like this posing as buyers. We normally provide buyers with bank details ie Maybank2u hoping he would bank in the money but do we really know where the money is coming from? Whether it's cash deposit or online transfer, we do not know for certain if it was the buyer itself who is paying us or his victims. Can anyone share a few tips to prevent such scam from happening?
Beware if they are overly generous with extra fund banked in / or people that can never find a camera to take a screenshot of proof. If he refused to do so, perhaps it would be the best to prepare to hold the funds until he find something/someone to provide him a camera.
i) If he bank in through CDM - Produce a picture together with Name/Address/HP/Item purchased/Lowyat ID
ii) If he online transfer - Put the screenshot of the bank receipt with your Lowyat thread visible with his username logged in
iii) Google all the details he gave to you
If you are too suspicious with it, then you can propose refunds, then you can compare the details he gave you tally with the bank account or not. If he gave you some bank account that is totally different for example his address detail shows Abu, and asking you refund to Mutusamy, then that is extremely risky refund unless he provide you proof they are related.
Some are still acceptable, maybe teenager relying on his bro/sis/mother/father account which usually can be identified from family surname, then you can proceed with the refunds.
While they are not foolproof, it will deter many from trying to cheat you. That way, you can protect yourself too.
P/S: Please note that holding a fund is illegal, so if you decide to hold it, make sure you solve it in a really really quick time possible usually on same day or max one day for me. If you required more time than that, I would advise you to open a thread in dispute so you can ask for further advise from members here. Either way, if the buyer was a real buyer, he would do everything to get back his money as fast as possible. If he give you thousands of illogical reason, then it would be the best to hold.
This post has been edited by a13solut3: Apr 2 2013, 05:18 PM