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 Serin Residency, Cyberjaya, By Trientel Land (Villamas Group)

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WG1636
post Apr 16 2014, 04:38 PM

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QUOTE(Lavendartree @ Apr 16 2014, 02:37 PM)
anyone can advise, if villamas had handover the unit to us, but without electricity, water and lift facility, is this consider handover ? how come the CF can be issued and charged us the maintenance fees?  hmm.gif
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This morning one owner trapped in the lift, and bomba has visited Serin to rescue him.

Maintenance office claimed that 2nd & 3rd is not ready to use yet, as such, they can't provide alternative way. They are depending ONE lift for each block to function, and the only lift down, you can't do anything.

After bomba left, the ONLY lift from morning till 4pm now still can't open for use, I suspect the whole lifts of the building is not really "FIT" for operation.

Yes, i would also like to know what is the criteria for a building to get CF and without lift facility, Villamas is charging us maintenance.

which government body to check or can Majlis perbandaran to assist? since management can't do anything.


WG1636
post Apr 17 2014, 02:49 PM

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QUOTE(WG1636 @ Apr 16 2014, 04:38 PM)
This morning one owner trapped in the lift, and bomba has visited Serin to rescue him. 

Maintenance office claimed that 2nd & 3rd is not ready to use yet, as such, they can't provide alternative way.    They are depending ONE lift for each block to function, and the only lift down, you can't do anything. 

After bomba left, the ONLY lift from morning till 4pm now still can't open for use, I suspect the whole lifts of the building is not really "FIT" for operation.

Yes, i would also like to know what is the criteria for a building to get CF and without lift facility, Villamas is charging us maintenance.

which government body to check or can Majlis perbandaran to assist? since management can't do anything.
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In accordance to our S&P, developer shall reliable to provide necessary water and electricity supply, and for common area, including lift facility.

From the date of receiving the vacant unit (keys) from Villamas (5 April 14) until today, we have no electricity and water supply. And since yesterday, our block has no lift supply (according to Villamas, they cannot confirm when the lift can be used, but "until further notice". I went today, still no electricity, water and lift.

They refuse to compensate us back the paid maintenance and rental (even if our unit rented in May 2014). Feel cheated by Villamas.

Anyone face this problem? And anyone interested to get authority to step in and investigate this developer?

Thinking to complaint and write to
Penguatan Bahagian Perumahan
Jabatan Perumahan Negara
Aras 30, No. 51
Persiaran Perdana, Presint 4,
62100, Putrajaya, Malaysia.

Is this the right body? or anymore association we can post / highlight to them?






WG1636
post Apr 17 2014, 04:48 PM

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QUOTE(CMW123 @ Apr 17 2014, 03:10 PM)
How is the workmanship/quality of the units delivered?
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The workmanship is average and at acceptable level. But no electricity, water and lift supply, esp for condominium will cause inconvenient. We are not "walk up" apartment.

If Villamas is not ready to deliver vacant possession, they should not ask us to collect key in order to avoid LAD. Under clause 22 & 26 in S&P, .... Villamas should ensure water and electricity supply are ready for connection to the said Parcel." But in actual fact, NIL. How many units have water and electricity supply?

And now Lift for our block is "until further notice".

Maintenance fees should be charged once all connections/facilities are in placed. We can't even move in May in this condition.

I spoke to KPKD (Perbandaran Perumahan), we can lodge a complaint against the developer.


WG1636
post Apr 17 2014, 05:21 PM

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QUOTE(rolex80 @ Apr 17 2014, 04:57 PM)
i am still oversea and haven't make appointment to take key. Wah, so bad ar. no electric and water, then how to check the house ??!?!
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Yes, many owners like us are not aware of this, we signed and accepted the handover of keys, then paid maintenance till July 14. When rounding for inspection, most owners will concentrate on defects, but will not check the water and electricity. It has been two weeks, we got our keys, but no such supply.

In the vacant possession letter sent by developer dd 21/3/14, "upon the expiry of fourteen (14) days from the date of this letter, whether or not you have actually entered into possession or occupation of the above said property, you shall be deemed to have taken delivery of vacant possession". In other words, they are forcing you to take the keys within the stipulated period.

Those have yet collected keys should check your S&P,

- have they pay you LAD (clause 25), if eligible
- manner of delivery of vacant possession (clause 22, 23, 26). This include the said water & electricity supply. They are not compliance with this clause, but sent us the vacant possession letter.

In fact, complaints to Villamas = to wait "until further notice". And our option is to engage authority to step in, if Villamas can't settle this in short period.


WG1636
post Apr 17 2014, 07:06 PM

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QUOTE(MiLKTea @ Apr 17 2014, 06:14 PM)
How about the workmanship? Any pictures?
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We have taken few photos when doing inspection in early April (as per attached), but you might feel hard to view/check on the workmanship thru these photos, as no zone in photos have been taken.

Maintenance office will provide you a form to record / report all defects.



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WG1636
post Apr 18 2014, 12:12 AM

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QUOTE(MiLKTea @ Apr 17 2014, 07:14 PM)
o...thanks...

but what's your opinion and rating on the workmanship?

Acceptable? Above expectation?
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In our official receipt, it stated Trientel land s/b, I got their number @ 03-88003808. They will ask you to refer Villamas office
WG1636
post Apr 21 2014, 08:09 AM

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Someone from the developer side told us, "no obligation for them to do it, they are helping owners to connect the electricity and water". That mean, this responsibility push back to owners and they have no obligation to do it.

Since they are so irresponsible, we have submitted online compliant to Kementerian Perumahan (kpkt) against the developer.

All owners should raise up to the authority as well.

This post has been edited by WG1636: Apr 21 2014, 08:15 AM
WG1636
post Apr 21 2014, 05:22 PM

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[quote=puchongite,Apr 21 2014, 09:06 AM]
Maybe you want to read this ?

The term “ready for connection” has been expressly defined in the amended regulation as follows:
a) Water and electrical fittings have been installed by the developer;
b) Fittings have been tested and commissioned by the appropriate authority; and
c) Supply is available for tapping into individual houses.

Based on the above, if the electricity has been tested and commissioned by the appropriate authority, it won't be temporary. We only have short period connection when needed to test our light installation. Until now, no electricity supply.

If water supply is available for tapping into individual houses, it won't be no supply until now.

The VP letter issued on 21 March, today is 21 April. One month.

So far, this is the only developer I have encountered, did not ensure all these to owners when handover. As i know, most projects (either commercial land / residential), developer normally ready electricity & water when VP.

Also, the lift for our block was not working since last wed, will see how long they will rectify the problem,

I think the press needs to interview this developer, highlight to buyers and let them choose whether to buy their project or other projects in future, since "no obligation for them to ensure all these".

This post has been edited by WG1636: Apr 21 2014, 05:43 PM
WG1636
post Apr 22 2014, 07:44 AM

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Even the VP letter dated 21/3, developer already started paying LAD, our case is few days, i believe some may be weeks.

To me, the developer not even fulfill the term "ready for connection" for the electricity and water, but handover. They want to cut the LAD pain, but transfer to owners.

See how long will the electricity and water issue will be settled, and hope the authority will investigate this.









 

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