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University Multimedia University Thread V4, ....Inquire, Inspire and Innovate
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anderyna
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Jul 16 2012, 10:19 AM
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where can i file a complain against the finance department? i am under kuok foundation, they are taking more than 14 working days to refund my money. for the 1st batch, i got my money at 5/1/12, they only refund at 21/2/12. this is not an advanced payment for tuition fee, its scholarship, like ptptn. why cant they make it asap. now the second issue, i am taking for my second year, they did not inform that i need to email them to request for refund, i called just now and they only told me. i tot i can get it by this week. now have wait for another 3 weeks. how am i gonna pay my august rental. work as parttime just becos finance delay my scholarship?! anyone can help?i just wanna get my money before august
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anderyna
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Jul 16 2012, 12:07 PM
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QUOTE(nymerine @ Jul 16 2012, 11:47 AM) My refund took me 1month of waiting. you take kuok foundation? do they asked you to write a letter to request for refund? i am not really happy with their service == Added on July 16, 2012, 12:09 pmQUOTE(Human Nature @ Jul 16 2012, 11:39 AM) You may file a ticket under Service Desk. Alternatively, write an email to the Finance Department, manager or higher. service desk under mmu website? This post has been edited by anderyna: Jul 16 2012, 12:09 PM
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anderyna
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Jul 16 2012, 01:40 PM
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QUOTE(nymerine @ Jul 16 2012, 01:23 PM) Nope, I just ask refund for renting stuff thingy. No letter or anything, just request then a month later they banked in the money.  its refund other thingy then its okay, but mine is scholarship thingy, its funny to ask student to send letter request for refund. PTPTN will just auto debit to student account >< really hate the management
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anderyna
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Oct 8 2012, 12:43 PM
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sorry, just wanna, outside cyberia the taxi stand, is the taxi available or around during midnight, around 5am? need to take cab to putrajaya to catch my flight.
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