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 Apple Authorised Service Providers, list of AASPs in Malaysia

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SUSitanium
post Oct 28 2015, 12:03 AM

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My hunch is increase due to usd exchange rate. Let's hope they don't increase the labor charges.
SUSitanium
post Oct 29 2015, 12:22 PM

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QUOTE(andcorps @ Oct 27 2015, 11:49 PM)
Nope. Current price is around MYR 826.27 for a MBA 13" Mid 2012 battery replacement.
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If i may ask, that price quoted by an ASP in KL? have you tried to ask other ASP? parts prices arent controlled by Apple. ASPs sets their own prices as long its reasonable so you may want to ask other ASPs.
SUSitanium
post Dec 14 2015, 11:23 AM

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QUOTE(silverwave @ Nov 4 2015, 10:00 PM)
If i were to compare between both these centers, which is better? I'm not really claiming warranty for my 2 weeks old MBPr but i just want to know if the pictures in the attachment are normal for a unit that has been charged twice only. Basically i want to email them the pictures to confirm if there's any issue/leakage with the unit.

I've been trying to call MacCity the whole day but no one is picking. I've not tried Midvalley's service center yet.
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looks normal from this angle but if you're ever in doubt you can send in to your most convenient SC.
SUSitanium
post Dec 14 2015, 11:26 AM

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QUOTE(rara_ana @ Nov 15 2015, 03:48 PM)
Ist worth it too pro long my mbp warranty, after reading here, feel its totlly useless
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highly recommended for MBA/iMacs because they're under rm1k for the AppleCare. MBPs cost more.

Not trying to scare you but MBPs MainLogicBoards cost more than 2k to repair out of warranty. Even the display modules arent cheap.


SUSitanium
post Feb 7 2016, 03:02 PM

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Any AASP would do. Google 'AASP locator'
SUSitanium
post Mar 18 2016, 06:01 PM

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Goto Apple.com.my website scroll down and click support.
You can now schedule them to call you back for a diagnostic. Just tell them you were outstation and couldn't make it back on time. I've seen they give grace period up to 14 days(don't quote me on that).
Good luck.
SUSitanium
post Jun 12 2016, 04:12 PM

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QUOTE(parabellum @ Jun 12 2016, 03:10 PM)
My iphone 5s got screen a bit popped out. I'd like to send it to machines northpoint since it is still im warranty. During diagnostics do they give us spare phone since the process can take up to 20 daus?
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1)click this step 1 and scroll until the bottom, then click 'Get Support'
2)select 'repairs and physical damage'
3)select 'screen or display quality'
4)select schedule a call
5) enter your imei

after that follow instruction.
What will happen - instead of you goin physically to any service centre the first time and face uncertainty, Apple helps you to schedule a call back session - Yes Apple will actually call you back!
At the end of the session you should be given a Case ID. Take this Case ID to the preferred Service centre of your choice (determined during your phonecall as well) and just drop the phone together with the Case ID.
As far as i know Malaysian AASP at not obliged to provide spare phones to their customers. Depending on stock/model availlability the replacement (If Apple deems it is necessary to replace) may be between 1-14 days. I have experience receiving an iPhone6S replacement the next day. Your mileage may vary.

Disclaimer - Writer does not work for Apple and Apple has no obligation to replace your device based on whats is written above.
SUSitanium
post Jun 13 2016, 11:30 PM

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Great 😃
SUSitanium
post Jun 17 2016, 04:59 PM

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QUOTE(lkoky @ Jun 17 2016, 03:24 PM)
Just have a unlocked Iphone 6S phone from US, is it possible to claim warranty in AASP in malaysia?
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You may try but apple warranty policy applies to local units.

Unless you can convince Apple you're an American tourists with proper credentials
SUSitanium
post Jul 9 2016, 01:20 PM

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Don't think they're able to order that anymore, mbp 2009 eol back in 2014
SUSitanium
post Jul 19 2016, 09:47 PM

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Phones turnaround time are shorter. If they happen to have the same SKU in stock very likely you'll get a replacement the same day or next business day.

Most AASP in MY does not stock old MBP battery parts, so usually the turnaround time is about 7-8 working days. Usually AASP adds a few days as a buffer to protect themselves incase theres a hiccup on logistics.....yes DHL and TNT screws up sometimes.
SUSitanium
post Jul 19 2016, 10:30 PM

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QUOTE(soitsuagain @ Jul 19 2016, 10:01 PM)
So that means it is new they stock? I hope the service advisor just play safe. I really want to get it back before Friday.
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Depending on models. I know most will stock mbp 13/15 batteries and they dont change these like everyday.
SUSitanium
post Jul 28 2016, 03:52 PM

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Ask them what are the diagnostic charges. No one does charity and there are chargeable after the warranty lapses.

 

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