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> Apple Authorised Service Providers, list of AASPs in Malaysia

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TSitanium
post Mar 13 2012, 01:27 AM, updated 3y ago

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From: Kota Kinabalu, Country of North Borneo.


I browsed thru some of the previous postings and noticed theres a confusion on Apple 'service centers'. A search thru Apple website yielded information as per below (cut and pasted from Apple website, hope i wont get sued for this). According to reliable sources , these ASPs have a KPI on a turnaround time of 7 days on any Mac related repair (East Malaysian AASP gets a longer period due to logistic issues).

Please bear in mind parts support are subjected to 5 years and after that they are relegated to be known as 'Vintage Model' whereby you may have to check with your local ASP for parts availability.




Who are they?

- Apple Authorized Service Providers (AASPs) are part of a network of Apple-authorized businesses that provide comprehensive support and repair services for Mac products.

AASPs employ Apple-certified technicians, who complete regular Apple training and assessments, so you can be confident you're getting help from qualified, experienced professionals.



List of AASP in Malaysia :


Central Region :

NORTHPOINT OFFICES MID VALLEY BLOCK B-G-2, GROUND FLOOR, NO.1 MEDAN SYED PUTRA UTARA
KUALA LUMPUR, KUALA LUMPUR 59200
+603 2289 5388

QCD@BerjayaTS by QCD Technology (M) Sdn Bhd (2.6 kms)
Berjaya Times Square, No. 1, Jalan Imbi, #08-55 Level 8, 55100 Kuala Lumpur
+603 2141 4840

VR@MeganII by VR Technology Sdn Bhd (3.8 kms)
Megan Avenue II, Block B-0-7, Ground Floor No 12, Jalan Yap Kwan Seng
+603 2163 2020

MacCity@1Utama by Mac City Sdn Bhd (8.1 kms)
1Utama Shopping Centre(New Wing) Bandar Utama, Lot S309-S310, 2nd Floor, Petaling Jaya, 47800 Selangor
+603 7726 2880

MACCITY@CEMPAKA8.2 km
C-1-40, 1ST FLOOR, BLOCK C 10 BOULEVARD, JALAN CEMPAKA KAMPUNG SUNGAI KAYU ARA
PETALING JAYA, SELANGOR 47400
+603 7725 6680

MACCITY@CHERAS BY MAC CITY SDN BHD14.5 km
AEON CHERAS, LOT F39, 1ST FLOOR, ARAS SATU, LEBUH TUN HUSSEIN ONN, BALAKONG
KAJANG, SELANGOR 43200
+603 9075 2880


Malacca :

MACCITY@MELAKA BY MAC CITY SDN BHD1.3 km
AEON BANDARAYA MELAKA SHOPPING CTR, NO.2 JALAN LEGENDA, TAMAN 1-LEGENDA, S-03 2ND FLR
MELAKA, MELAKA 75400
+606 284 8880



Northern Region :

Switch@Penang by CG Computers Sdn Bhd (21.3 kms)
A-10-2, Bay Avenue, Lorong Bayan Indah 4 Bayan Lepas, 11900 Penang
+604 644 3580


Southern Region :

QCD@iFixJB by QCD Technology (M) Sdn Bhd (67.5 kms)
Danga City Mall, L2-88, Level 2, Jalan Tun Abdul Razak, 80000 Johor Bahru
+607 227 8287


Sabah :

MACHANICS@KK BY DIGITAL FORTRESS SDN BHD
DAMAI PLAZA PHASE 3, 1ST FLOOR, LOT 7, BLOCK B, WISMA CTF
KOTA KINABALU, SABAH 88300
+6012 827 2841, +6088 246 022


Sarawak :

Switch@Kuching by CG Computers Sdn Bhd (1.5 kms)
The Spring Mall, Unit 112, 1st Floor, Jalan Simpang Tiga, Kuching, 93350 Sarawak
+608 242 5591

BOULEVARD@MIRI
BOULEVARD SHOPPING COMPLEX, LOT 1.3, 2ND FLR, JALAN PUJUT LUTONG, MIRI 98000
MIRI, SARAWAK 98000
+608 542 9468


This post has been edited by itanium: Feb 4 2015, 10:32 PM
BRY7
post Mar 13 2012, 09:13 AM

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i got my Magsafe adaptor replaced by Mac City within 3 working days.
a new AASP but very efficient
wiraone
post Mar 13 2012, 01:15 PM

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Great stuff, no need to get into KL will all the jam. I'll use maccity when needed.
TSitanium
post Mar 13 2012, 01:43 PM

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Oh i just found out there is a way to get onsite service PROVIDED you have ACPP and theres an AASP nearby your area.....but i might incur the wrath of AASP if they see me posting it here hahaha.
Jackygwh
post Mar 13 2012, 01:49 PM

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thinking issit possible for normal guy like us to get the cert from apple and start our own repair service ?
TSitanium
post Mar 13 2012, 01:53 PM

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You try ask applecare 1800 803 638 and let us know eh?

Service your own prolly they wont allow......they may ask if your interested to set up an AASP instead which would prolly run you rm200k-300k on the reno alone....i kid you not.

This post has been edited by itanium: Mar 13 2012, 01:54 PM
Jackygwh
post Mar 13 2012, 02:34 PM

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QUOTE(itanium @ Mar 13 2012, 01:53 PM)
You try ask applecare 1800 803 638 and let us know eh?

Service your own prolly they wont allow......they may ask if your interested to set up an AASP instead which would prolly run you rm200k-300k on the reno alone....i kid you not.
*
haha then forget it tongue.gif
THTgadgets.com
post Mar 13 2012, 06:00 PM

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Hey mate, thanks for your effort in compiling that list... It'll be a great help for most of us! biggrin.gif

However, isn't there an authorized Apple Repairer located somewhere in PJ by the name of "Sapura Technology"? If I'm not wrong, when my previous iPod touch went into trouble, I contacted Apple's Tech Support hotline and they told me to send the unit there for replacement...

That was actually a couple of years back though, not sure whether Sapura is still on the Apple panel or not...
wei
post Mar 13 2012, 06:48 PM

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From: Kota Damansara



The list will always get updated time to time, unless TS plan to do so as well. Better bookmark the URL directly:

http://www.apple.com/asia/service/
TSitanium
post Mar 13 2012, 07:10 PM

I brake very late.
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QUOTE(THTgadgets.com @ Mar 13 2012, 06:00 PM)
Hey mate, thanks for your effort in compiling that list... It'll be a great help for most of us! biggrin.gif

However, isn't there an authorized Apple Repairer located somewhere in PJ by the name of "Sapura Technology"? If I'm not wrong, when my previous iPod touch went into trouble, I contacted Apple's Tech Support hotline and they told me to send the unit there for replacement...

That was actually a couple of years back though, not sure whether Sapura is still on the Apple panel or not...
*
nod.gif Sapura close shop liao....



QUOTE(wei @ Mar 13 2012, 06:48 PM)
The list will always get updated time to time, unless TS plan to do so as well. Better bookmark the URL directly:

http://www.apple.com/asia/service/
*
Actually that number of AASP for Central region is consider a lot already and AASP isnt really a megabuck earner.....i would bet some of them dropping off rather than that list increasing a lot. You have NO idea the investment involved and the ROi.
wei
post Mar 13 2012, 09:13 PM

Get your Macs done right!
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From: Kota Damansara



QUOTE(itanium @ Mar 13 2012, 07:10 PM)
Actually that number of AASP for Central region is consider a lot already and AASP isnt really a megabuck earner.....i would bet some of them dropping off rather than that list increasing a lot.

Whatever reason there is, there should be some new addition to the list in coming months.

QUOTE(itanium @ Mar 13 2012, 07:10 PM)
You have NO idea the investment involved and the ROi.
*
LOL... Don't assume my friend. whistling.gif
TSitanium
post Mar 13 2012, 09:41 PM

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-edited, too much info not very good either tongue.gif

This post has been edited by itanium: Mar 13 2012, 09:48 PM
it_gizzmo
post Mar 13 2012, 11:07 PM

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QUOTE(itanium @ Mar 13 2012, 01:27 AM)
I browsed thru some of the previous postings and noticed theres a confusion on Apple 'service centers'. A search thru Apple website yielded information as per below (cut and pasted from Apple website, hope i wont get sued for this). According to reliable sources , these ASPs have a KPI on a turnaround time of 7 days on any Mac related repair (East Malaysian AASP gets a longer period due to logistic issues).

Please bear in mind parts support are subjected to 5 years and after that they are relegated to be known as 'Vintage Model' whereby you may have to check with your local ASP for parts availability.
Who are they?

- Apple Authorized Service Providers (AASPs) are part of a network of Apple-authorized businesses that provide comprehensive support and repair services for Mac products.

AASPs employ Apple-certified technicians, who complete regular Apple training and assessments, so you can be confident you're getting help from qualified, experienced professionals.
List of AASP in Malaysia :
Central Region :

Machines@Northpoint by Machines Service Sdn Bhd (2.3 kms)
Northpoint Offices Mid Valley Block B, Level 16, Medan Syed Putra Utara
+603 2091 9600
     
QCD@BerjayaTS by QCD Technology (M) Sdn Bhd (2.6 kms)
Berjaya Times Square, No. 1, Jalan Imbi, #08-55 Level 8, 55100 Kuala Lumpur
+603 2141 4840
     
VR@MeganII by VR Technology Sdn Bhd (3.8 kms)
Megan Avenue II, Block B-0-7, Ground Floor No 12, Jalan Yap Kwan Seng
+603 2163 2020
     
MacCity@1Utama by Mac City Sdn Bhd (8.1 kms)
1Utama Shopping Centre(New Wing) Bandar Utama, Lot S309-S310, 2nd Floor, Petaling Jaya, 47800 Selangor
+603 7726 2880
Northern Region :

Switch@Penang by CG Computers Sdn Bhd (21.3 kms)
A-10-2, Bay Avenue, Lorong Bayan Indah 4 Bayan Lepas, 11900 Penang
+604 644 3580
Southern Region :
Reserved -
Sabah :

Technocrats@KotaKinabalu by Digital Fortress Sdn Bhd (3.2 kms)
Damai Point Commercial Centre, Lot 1, 2nd Flr, Blk A, Off Jalan Damai, 88300 Kota Kinabalu, Sabah
+608 844 8699

Sarawak :

Switch@Kuching by CG Computers Sdn Bhd (1.5 kms)
The Spring Mall, Unit 112, 1st Floor, Jalan Simpang Tiga, Kuching, 93350 Sarawak
+608 242 5591
*
For Southern Part:
QCD@iFixJB by QCD Technology (M) Sdn Bhd (67.5 kms)
Danga City Mall, L2-88, Level 2, Jalan Tun Abdul Razak, 80000 Johor Bahru
+607 227 8287
TSitanium
post Mar 13 2012, 11:14 PM

I brake very late.
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it_gizzmo - Ty ty ty
BRY7
post Mar 13 2012, 11:54 PM

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Mac city is opening another one at festival mall, setapak really soon
kapalterbang_737
post Mar 14 2012, 01:49 PM

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Just sent my iMac to VR Tech yesterday for repair...it was really a pleasant experience there, all staff treats me nicely, heck even 1 of the technician still remembered me evethough the last time we met was 4 years ago at Mac City biggrin.gif
TSitanium
post Mar 14 2012, 03:27 PM

I brake very late.
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From: Kota Kinabalu, Country of North Borneo.


QUOTE(BRY7 @ Mar 13 2012, 11:54 PM)
Mac city is opening another one at festival mall, setapak really soon
*
Opening a new retail outlet or AASP? thats 2 different thing.
BRY7
post Mar 14 2012, 10:54 PM

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QUOTE(itanium @ Mar 14 2012, 03:27 PM)
Opening a new retail outlet or AASP? thats 2 different thing.
*
both rclxms.gif
THTgadgets.com
post Mar 15 2012, 10:45 AM

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QUOTE(itanium @ Mar 13 2012, 07:10 PM)
nod.gif  Sapura close shop liao....

Oh ok, didn't know that, considering their Service Center is very near my office (5 min drive)... Thanks for the clarification though, and looks like MacCity in 1U is a good place to send my faulty AAPL products to, in future!
alvin114
post Mar 15 2012, 05:05 PM

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good news for malaccan as well ...

soon we will have AASP in malacca !!!!

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