Normally the local distributor won't entertain you. They will ask you to send back to whoever you bought your mouse from cause they only deal with the seller not end users like us. That applies to all the hardware product tho'. But dunno about PI.

Go search in Garage Sale, there is someone selling headphone pouch for it.

Just a random comment on the siberia v1 i bought back in 2008/09. Up till today, the headset is still looking good. 1 bad side of it is the mic is kinda annoying. Other than that, almost 4-5 years of using it. Serving me well. Oh, with the USB sound card as well.

Maintaining it? Take really good care of? LOL. I keep my headset in a pouch every time when I'm done using it. But then, I'm not those really hardcore gamer that games 8 hours a day.

Bought online means direct to SteelSeries la. Just like you buy razer stuff from razerzone.com. Warranty is directly to razer, the main local distributor will ask you to claim warranty direct from razer. correct me if i'm wrong.