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SteelSeries Thread V8, Contest! Check annoucement post
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kyrmian
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Apr 25 2013, 05:08 PM
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QUOTE(H3LLKEEPER @ Apr 25 2013, 05:59 PM) i think it more to dirty sensor.. use a blower to blow the sensor see if it fix the problem tried that yesterday, problem still there. it feels like when you're moving the mouse, there are boulders of rocks down there that makes your mouse jump, you know? like bumps but when i touch mousepad, seems to be ok This post has been edited by kyrmian: Apr 25 2013, 05:09 PM
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mengfart
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Apr 25 2013, 05:26 PM
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QUOTE(kyrmian @ Apr 25 2013, 05:08 PM) tried that yesterday, problem still there. it feels like when you're moving the mouse, there are boulders of rocks down there that makes your mouse jump, you know? like bumps but when i touch mousepad, seems to be ok try using a different mousepad. might be something with your table
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kyrmian
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Apr 25 2013, 05:38 PM
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QUOTE(mengfart @ Apr 25 2013, 06:26 PM) try using a different mousepad. might be something with your table i only have this mousepad atm, just came back malaysia
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andrewtho
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Apr 25 2013, 05:51 PM
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QUOTE(kyrmian @ Apr 25 2013, 05:38 PM) i only have this mousepad atm, just came back malaysia More like tracking issue to me. Still under warranty?
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TSH3LLKEEPER
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Apr 25 2013, 05:55 PM
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QUOTE(kyrmian @ Apr 25 2013, 04:08 PM) tried that yesterday, problem still there. it feels like when you're moving the mouse, there are boulders of rocks down there that makes your mouse jump, you know? like bumps but when i touch mousepad, seems to be ok using what mousepad and table?
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kyrmian
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Apr 25 2013, 05:59 PM
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QUOTE(andrewtho @ Apr 25 2013, 06:51 PM) More like tracking issue to me. Still under warranty? rma unit back in july QUOTE(H3LLKEEPER @ Apr 25 2013, 06:55 PM) using what mousepad and table? normal qck+ and.. table i dont know lol edit: qck+ is about 3 years old This post has been edited by kyrmian: Apr 25 2013, 05:59 PM
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andrewtho
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Apr 25 2013, 06:04 PM
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QUOTE(kyrmian @ Apr 25 2013, 05:59 PM) rma unit back in july normal qck+ and.. table i dont know lol edit: qck+ is about 3 years old Hmm try washing your mousepad and see if the problem still exist. Could be trapped debris or particles causing the sensor to jitter
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TSH3LLKEEPER
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Apr 26 2013, 06:43 PM
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 Some promotion going on in ALL IT
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dollah_reader
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May 2 2013, 02:37 PM
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New Member
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-edited-
This post has been edited by dollah_reader: May 4 2013, 10:15 AM
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Sup2Nic
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May 2 2013, 06:40 PM
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HELLKEEPER
1. wanna ask you, is there any serial number of the headset situated inside the ear pad itself?
2. my Frost Blue mic start to die i think because when i stay at one position and dint move my head i able to speak clearly with no problem for my friend to hear it. BUT when i start moving head away to other direction at the same time talking, the voice start to breaking up and got some static background until my friend can't hear what i'm trying to tell them. since it is still under warranty, i can claim for new one can i?
This post has been edited by Sup2Nic: May 2 2013, 06:41 PM
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mengfart
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May 2 2013, 06:56 PM
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QUOTE(Sup2Nic @ May 2 2013, 06:40 PM) HELLKEEPER 1. wanna ask you, is there any serial number of the headset situated inside the ear pad itself? 2. my Frost Blue mic start to die i think because when i stay at one position and dint move my head i able to speak clearly with no problem for my friend to hear it. BUT when i start moving head away to other direction at the same time talking, the voice start to breaking up and got some static background until my friend can't hear what i'm trying to tell them. since it is still under warranty, i can claim for new one can i? get a replacement ~ 1 per 1 exchange. xD
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Sup2Nic
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May 2 2013, 07:18 PM
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QUOTE(mengfart @ May 2 2013, 06:56 PM) get a replacement ~ 1 per 1 exchange. xD yea i really want get replacement. that's why i try ask sifu here if is it possible or not. i sked can't claim then hailat liao!
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mengfart
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May 2 2013, 07:28 PM
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QUOTE(Sup2Nic @ May 2 2013, 07:18 PM) yea i really want get replacement. that's why i try ask sifu here if is it possible or not. i sked can't claim then hailat liao! I bought mine from robotica gamers and he told me during warranty period confirm 1 to 1 exchange. If no stock then need wait lor..
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Sup2Nic
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May 2 2013, 07:31 PM
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QUOTE(mengfart @ May 2 2013, 07:28 PM) I bought mine from robotica gamers and he told me during warranty period confirm 1 to 1 exchange. If no stock then need wait lor.. mine also confirm under warranty cause i brought it last year December.. it's like almost 6 months old already. but i scared something that i can't claimed back because my Frost Blue Box i left it at Semanjung while i in Borneo right now.. just need to confirm is it are the serial number is inside the earpad itself and see whether is it the mic is dying on my headset. This post has been edited by Sup2Nic: May 2 2013, 07:33 PM
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mengfart
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May 2 2013, 07:39 PM
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QUOTE(Sup2Nic @ May 2 2013, 07:31 PM) mine also confirm under warranty cause i brought it last year December.. it's like almost 6 months old already. but i scared something that i can't claimed back because my Frost Blue Box i left it at Semanjung while i in Borneo right now.. just need to confirm is it are the serial number is inside the earpad itself and see whether is it the mic is dying on my headset. hmm. the box shouldnt be a issue to claim warranty i think. https://shop.steelseries.com/en/customer/ac...ess&locale_id=1register a account and ask them about this issue if you want to be 100% sure. They'll get back to you quite fast.
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Sup2Nic
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May 2 2013, 07:41 PM
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QUOTE(mengfart @ May 2 2013, 07:39 PM) hmm. the box shouldnt be a issue to claim warranty i think. https://shop.steelseries.com/en/customer/ac...ess&locale_id=1register a account and ask them about this issue if you want to be 100% sure. They'll get back to you quite fast. aww thanks! hopefully can hear an answer from Hellkeeper soon
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andrewtho
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May 3 2013, 09:35 AM
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IMNM, you can only RMA when you have the box. If its a Play Interactive / Nation Tech unit, then you will need the box. If you bought a non-local unit, then its best to liaise with your retailer. Headset dont usually have serial numbers on it, from what I can see on mine.
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Sup2Nic
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May 3 2013, 10:14 AM
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Heavyarm said.. there is S/N inside earpads. i can send the headset for new one because still in warranty.
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kyrmian
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May 3 2013, 10:15 AM
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QUOTE(andrewtho @ Apr 25 2013, 07:04 PM) Hmm try washing your mousepad and see if the problem still exist. Could be trapped debris or particles causing the sensor to jitter fixed, bought new mousepad
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mengfart
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May 3 2013, 10:52 AM
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QUOTE(kyrmian @ May 3 2013, 10:15 AM) fixed, bought new mousepad QcK ?
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