Hi all, this isn't a question on what Prudential offers but more on the practice. Hope I didn't stray from the topic.

Last week I was approached by my company's insurance agent. She intro me this savings plan (Prulink) and say that she can draft out the plan for me to consider before starting. Towards the end only she told me that a deposit of rm300 will be taken from me before she drafts out the plan. After that she assures me that I will receive an sms to authorise the deposit.

Two days after I still didn't receive the sms and I told her through message that I'm not interested anymore. The next day she told me the transaction went through and asks to meet up. Is this normal?

Thanks for the clarification!