Hi guys, I need help. 2 months ago I sign up a insurance/investment package that involved AIA and public bank. Normally this kind of thing allow us to cancel within 15 days after receiving the policy, with I did. I even got the cancellation ID from AIA. however they have been delaying my refund that I have paid during signing up. Made numerous calls to public bank and AIA but they keep giving excuses! Till date they owe me almost rm2k! Is there any place which I can file a official complaint like through bank negara? Can bank negara help in this?