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Samsung WTS New Samsung AP -24 Months Warranty, S6 Edge Iron Man, Note 5, S6 Edge+ !!

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cslai89
post Oct 2 2012, 10:36 PM

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QUOTE(directd @ Sep 30 2012, 04:34 PM)
there is no 1 to 1 exchange policy- all claims is subjective
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tat day i bought 2 htc one x from ur company. ur salesman told me tat should anything happen to our hp, it will be replaced 1 to 1 new for the 1st year. only on the 2nd year start repair. all following like SIS warranty except lcd/accessories which are only warranty for 3 months. so help clarify this wif me. if no then i consider this as a fraud. tqvm and hav a nice day.
cslai89
post Oct 2 2012, 11:12 PM

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Sry tat i forget to mention both set i bought is ap set which warranty by brandstar which both is bought at ur company on saturday. So how? N i bought both in the evening
cslai89
post Oct 2 2012, 11:38 PM

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QUOTE(directd @ Oct 2 2012, 11:29 PM)
if is ap set is totally no 1 to 1 exchange- pls bring back the receipr and clarify with the sales person


Added on October 2, 2012, 11:29 pm
brandstar
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So how now? This is a very bad information that your salesman is giving out. This can be considered a misproper sales ethic and fraudulent...
cslai89
post Oct 3 2012, 10:46 PM

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QUOTE(directd @ Oct 3 2012, 12:36 AM)
as far as i know all our staffs is trained with product knowledge, and will not commit to a 1 to 1.

bring back and we try to resolved it, im only hearing 1 side of the story now.
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Problem solved. Nice n recommended seller. Tqvm.
cslai89
post Oct 9 2012, 07:22 PM

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This post has been edited by cslai89: Oct 9 2012, 07:43 PM

 

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