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> KFC: Malaysian Customer Service is Low

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ceohyominfanclub
post Feb 17 2012, 12:35 PM

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i prefer popeye than this kfc who sells overrated chicken
kwackers
post Feb 17 2012, 12:39 PM

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If the servers could speak fluent English, they wouldn't be working at KFC.
debbierowe
post Feb 17 2012, 12:45 PM

so fast 6 stars di...
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1st of all... there's no countries that has such high demand of KFC chicken like malaysia

never i've been seeing KFC being sold out by 9-ish in any country other than Malaysia

and never there're customer that rage so badly bcos of no KFC chicken... they just eat something else.
andriel
post Feb 17 2012, 12:59 PM

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QUOTE(chamcham @ Feb 17 2012, 10:46 AM)
most malaysian used to bad customer service, we just sit there diam diam or queue only.
Afraid later kena.

Sometimes KFC serving people very slow and long queue, then i rather eat elsewhere.

Also depends how the management at the each KFC branch hire & train their staff. If they hire samseng then ofcourse they will act like that loo.

Even nowadays, you go so call nice restaurant, you get lousy service, simply bcs the management do not know or did not train their staff. Not all hired employee are with good brains and well manners. They need to be teached...hahaha.
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+1 agree wif bolded. Many dare not complain and quietly accept bad service it is.
Complains are criticisms improves business, many fail to realize that.
aliqueamyrei
post Feb 17 2012, 01:02 PM

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Ah fark that. KFC OR the best.
gregy
post Feb 18 2012, 12:57 AM

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QUOTE(debbierowe @ Feb 17 2012, 12:45 PM)
1st of all... there's no countries that has such high demand of KFC chicken like malaysia

never i've been seeing KFC being sold out by 9-ish in any country other than Malaysia

and never there're customer that rage so badly bcos of no KFC chicken... they just eat something else.
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It's the smell wafting through the air... Imagine you're hungry and waiting for more than an hour, standing in line staring at the menu of golden fried chicken and smelling the famous KFC smell floating in and around you. Plus, the happy faces of those who have gotten their chicken and are greedily munching away on original and spicy chicken, with a side of mash, coleslaw and cheezy wedges...mmmm.

Not everyone can tahan that long without meradang smile.gif

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