I have a very bad and unpleasant experience with this courier service. I have been calling to customer service almost everyday to ask when parcel going to arrive and they just giving fake promises it will be delivered on the same week. Weeks has passed and the parcel still not yet arrive, I have to make a complaint to them. They have assigned a person in charge to look on my case, and he have arrange the parcel to be sent on last Saturday, again giving fake promises I can't tolerate anymore of endless waiting that i have to call my sender to go their branch to cancel and call back the parcel. In the end, I have to meet up with my sender to receive my goods The customer service claimed that they have just shifted to a new branch at Saujana Putra, operation are messed up as they have to deliver and clear thousands of parcel, lame excuses!

Total waiting time to send a parcel from Selangor to Selangor area : 18 days (this is cancel delivery and call back parcel!)
You can see my tracking is very long, they have been moving out my parcel and fetch back to branch everytime and because of courier attempt so many times, moving in and out from branch, my parcel box have minor damage