My god... Yours 9 days still not arrived. Mine is now 2 days and my item at the same centre as yours - Shah Alam. Called them, they said they need to clear all the pending items first. Meaning that, your item need to go first and mine still in the queue long at the back.

Asked if I can go collect myself, this is the best reply I got "Even if you go and collect, we might not be able to find your parcel as they are too much". I was like, WTF! Wait will be too long, want to collect myself also cannot??! Really screwing customers their service. Gave feedback to change courier, if not, won't deal anything anymore. The seller also impacted.

their new center caused a lot of problems. the tracking system also doesn't make sense, keep going around Shah Alam. WTH is that!

They use contractors to send their item anyway. The things that I noticed:
* "With Courier" means that the item at their center or with the contractor
* Depart to SHAH ALAM I think it means that their courier trying to deliver

Of all the things, their service really sucks!

I received mine after 1 week. Chase them everyday. Lucky enough for me actually.