Really the worst i guess. Even skynet took only 3 days delays for my area. The seller send the parcel to me last friday and hurm what day is now? Is almost saturday? Yes it is!

Maybe they give me reason they have holiday but hey, pos laju also got the holiday. Why they can deliver it faster and better?

Please do your work citylink. Or you gulung tikar or bungkus nasi lemak.

me most using pos laju for postage.. its quiet abit late by other premium service but its better and easy to contact .. but so far all send today.. tommorow afternoon their received package... cheap and fast ..

I guess its shah alam area which have problems.. coz i bought an item.. from johor.. and since i have a good record with citylink.. ask him to post via city link also.. he posted on thursday morning.. should arrive by friday then i call them.. say delivery guy is on the way... roughly before 6 arrive.. before 6 my a$$... til saturday still no deliver.. now wait on monday .. if still nothing.. i will call them.. ask to leave my parcel at office.. i go fetch myself.. i hope they dont steal or damage my parcel.. its a damn expensive gadget inside.. #@&^@$#% citylink

The citylink service at Kuching, Sarawak here also suck! Item posted from KL on Wed, Thur reached their Kuching office, but until next Tues still haven't receive. I called them, then only they go search for my parcel and deliver to me. If I didnt call, think my parcel will forever stuck at their office. What the.... @#$%^%!

This post has been edited by rgchai: Dec 12 2012, 09:13 AM

NEVER USE CITYLINK!!
parcel from china use skynet is much faster..
for malaysia use pos laju..
CITY LINK VERY SLOW..
i'm really piss right now..
so slow..

same here...been dealing with them n the same "tak cukup pekerja nk hantar" bullsh*it

Citylink service is crap, only use it when there are no more other courier service availabel in malaysia....

citylink express is really rubbsih.

bad customer service hotline, transferring me more than 5 times and keep me waiting for more than 6 minutes.

i cut off the call, can't looping anymore, no $$$ to waste.

citylink really the worst courier in malaysia.

TOTALLY AGREE!!!!
CITYLINK is really sucks! BIG TIME.
Tracked the item and it was stated that the item is in Shah Alam since 29th January.
Their daily status is "With Courier... xxxxxx/SHAH ALAM"

When called to check, they said will check with the International unit and to return my call. DREAM ON!
They never call. And they finishes work at 5.45PM!
Customer Service is supposed to be 24hrs.. so lousy!

Please avoid Citylink at all. Rather pay abit more for a quality service. Citylink should tutup kedai.

use citylink now regret to slow...and lazy..prefer skynet

My Goodness! After reading all the posts here only know that I'm not alone. They are slow like tortoise! They keep on sending my parcel from Cheras outlet to Shah Alam outlet for 3 consecutive days according to the tracking activities. Sent them an email for enquiries, but no solution or updates are given to me at the end of the day. Sigh.....

They are terrible, my seller sent out parcel on 28th, and today is 30th and I have yet to receive the parcel so I decided to call, they told me parcel is already on delivery and i were to get it today. Around 630pm, i decided to call and ask again and guess what they told me, the driver already went home and if I want the item fast I have to go to Shah Alam to collect it.

Seriously... and the sender is also sending within klang valley.

Worst courier ever.

what's the operation hours for the customer service?

kangaroo is better than citylink sevice

pls avoid citylink courrier!!!!!!! my package still not deliver after almost 2 weeks (shah alam -> kuantan).. call center not professional at all and citylink kuantan despatch guy sh*t.. even i can get & contact him (kuantan despatch guy after a week), give the info he needed at the first place but after days, package still not delivered.. when i ask why, he give stupid reasons.. then he send a very rude sms.. WTF %^&**)*(&*^&%..

Im one of the seller and seldom use City Link. City link is SHIT. People there not doing work!!

Go to hunting the Kajang branch, keep calling and waiting more than 6 minutes and get only shit after the people said wait, then they disconnect the line.

Also, when you call them back, then pick up and disconnect. Really shit. We located in Kuala Lumpur, i wish if we can see them in Kajang, go their office and smash their head in no minutes. GO BUNGKUS!

Citylink service so bad. Staff also very rude.

citilink is a shitty company, call them to pickup but dint, waited next day call again, like we a begging them to help us courier..fxck them la..pls don use citilink..

Im really afraid after reading this but seller still want to use citylink and i got it next day
I see their van like there nothing inside..lol

So far i have use alot
Mostly poslaju
Others are citylink, skynet , kangaroo
All next day arrive

Poslaju lost my item once but i still gonna belive in poslaju.. So far poslaju is ok,, only few times it arrived late..

Back in 2010 i received parcel early at 9am
Now at 7pm -.-
But still gonna use poslaju.. Becauce other company i rarely hear

Huhu lucky for you la
So far I used poslaju and slyness only
Poslaju only delay one day send my graphic card.
Then I use sky net for my iPod touch 5g arrive next day but the tracking system shit lol