Ok, i just got my entire account hacked today, i cant login and all, and my email said that the account changed the email to s****@hotmail.com(yes with the *). So there is no way for me to write on the forum, i cant change my password since the email is not the same anymore. I tried to contact Blizzard today but its a bit too late since the service only available between 9am to 7pm.

All i wanna know here is, are they speak in malay language, since my english is a bit rusty. I just got 2 Blizzard numbers for Malaysian, and hoping atleast they support Malay language. And this is somewut an urgent. I cant let go of my over 5 year old Battle.net account vanished like that with 3 lvl85 fully epiced, plus a Starcraft 2. It will be a major loss.

thx.

1. Call Blizzard at their number. Don't bother with Singapore's line. Call US direct.
2. They'll ask you to verify a few things. Any codes of your previous purchases, (inclusive of Starcraft, WoW, etc) and you'll need to validate your identity by sending them a soft copy/fax of your valid ID with address (I sent them my IC)

Wait for 3 days. That's how long it took for mine.

I guess it really helps to get the verifier code thingy eh? Glad I got one eventho I only have one character atm

Try call them and talk to them, even you have language problem, as an international company's customer service, it is their job to support u. No worries

just use your broken inglis, they will still layan, don malu maluh

BTW, an honest correction: It's "Customer", not "Costumer". You might want to change the spelling of the heading as it could misled others into thinking this is a WoW costume thread.