Call 100 or 1300 for the complain. Any chance they just ignore it

I was using Aztech modem 1100R 4 port. I usually connected to internet for months but recently it was struck by lightning and i change to Dlink 504T

Previously my modem cannot read SNR margin and Line attenuetion. But i have read it using other modem it is around 15+-.

After struck by lightning. and with new modem i got SNR around 0 and 1 at most 5. Line attenuetion 63.
The ligthning really serius as burnout with electronic smell and some little white smoke. All Lan adapter in my house dead including a switch. Telefon by telekom also dead.
I have try using new wiring in my house but still same ..

here is my status

SNR DL:1 UP:15
LineAtt DL:63 UP:62
Data Rate around :500 - 800

I got almost similar problem here. My SNR was high last time but now i got
SNR Down 3
SNR up 6
Line Atten Down 63
Line Atten Down 43

all this happend after lightning fried my modem couple weeks ago.
I was in near my modem when lightning struck it. I can smell the modem fried. All network card within my network gone and a switch also gone.