@wayn3san

Your SNR margin looks bad and your line very noisy (line attenuation) this can cause you DC alot. No wonder you only can get connected at 512Kbps instead of 1Mbps...and paying RM88/mth...sigh!

I spoke with a friend he is the TMNet technician in charge in my area here. According to him the line attenuation should below 6dB but normally in range 6-20dB. Higher value can cause your line problem also can affected your connection too. FYI..mine is 6dB

Anyway...I suggest you call and tell TMNet about your frequent DC. Remember to mention about the low Download rate and SNR margin but higher signal loss (line attenuation) you get.

ps- Sometimes changing the path mode from Fast to Interleaved solve this issue...but only TMNet can do this...

Good luck

Okey...IC.

Anyway...allow me to give some suggestion to you. If your house not far from the pole and you got money to spend...instead of DIY by rewiring the telephone cable on top of your roof why not just call the Telekom contractor to do the job (better call the employee instead their boss) . Ask them to replace the cable from the pole to your house and make sure their fitting the telephone socket (wall) close to your modem...i think its only cost you below RM50.

I've once replaced my telephone cable from the pole to my house up to my utilities room (about 90 meters + 1 telephone socket) and they ask me RM30 but i paid RM20...(I knew the money masuk their own pocketlah... coz i direct deal with the employee).

On side note...sometimes by replacing the old telephone wire, including inside our house can get better signal by reducing signal loss (you knowlah the old wire inside putuskah)...yes its happened to me. So guys don't just hentam TMNet...do your own investigation first. If you're sure you already follow all the necessary actions but still having problem...I'm 110% sure you have right to hentam them KAU..KAU!!!..LoL!!!

ps- I'm in Sabah....

This thing happened early last year if I remember correctly. I'm having frequent DC due to my SNR/Line Att problems....the TM Net technician do anything they know (change,reset portlah came to my houselah) but still the problems exist...but I wonder why whenever i'm online and pick-up the phone I can hear the buzzzz sound (i suspected something goes wrong but dont know what it is). I asked my friends, Telekom technician to checked at the "Appolo" he said everything looks okey...but still i'm having this problem.

Finally i browse through this forum () someone having the same problem and the other guys suggested to change the telephone wire...bingo!..make sense to me. Changing my old telephone cable which are more than 8 years solved the mystery!...LoL!!!

Finally i'm enjoying my streamyx connection...the SNR margin increased and the Line attenuation dropped, so basically its improved as far as I can tell.

HTH...

@gsan,

What your modem modulation setting currently in use ?. If set to auto or multi-mode..have you try to change to G.DMT...?.

@kingmax

I'm assuming you're home user. Call tm to recap your speed to whatever package you are on, coz looking at your speed (8Mbs) above their capped you at the wrong speed. This sometimes can cause a lower SNR margin (syn issue) and as result your connection will frequently dc...

sidenote:

Us/Ds rate = Upload/Download speed
US/DS Margin = Upload/Download Signal Noise Ratio (SNR) Margin
US/DS Line Attenuation = signal between DSLAM/Modem

HTH

This post has been edited by stormer: Jan 2 2008, 08:52 PM

Welcome and no worrielah...this day most of streamyx user got the so called free upgrade some example 1Mbps to 1.5Mbps and 512Kbps to 1Mbps. Just tell them your line (dslam) are capped to high at 8Mbps they well adjust it to somewhere between 1-2Mbps...i guess (assuming your package is 1Mbps).

FYI, mine is capped (dslam) to 3Mbps but download never reach to 250KBps and i'm on 1Mbps package.

Good luck

No!...looks good .

I don't see any problem there...the line quality very good

Your best setting are ADSL 2 + ...