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Streamyx Streamyx SNR Margin, --Read here if you face disconnections--
Streamyx Streamyx SNR Margin, --Read here if you face disconnections--
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Aug 23 2007, 01:18 PM
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#1
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Senior Member
3,130 posts Joined: Jun 2006 |
Hi to all the expert, I need help. According to the modem status for my Aztech DSL605EW, is everything ok ??? Why during day time I can get connected for 1 hour and after that the connection become unstable. At night - 7pm onward even worst, it will disconnect every 10 seconds. Please help and thousands thanks !
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Oct 22 2010, 10:32 PM
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#2
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Senior Member
3,130 posts Joined: Jun 2006 |
Hi all, may I know what is the normal ping time to local website or streamyx DNS ? I'm using 4MB package, n when i ping local website or 202.188.0.133, the ping time i get ranging from 150ms to 300ms, most of the time 200++ms. Before this i can get 30-40ms.
Is 150ms to 300ms normal ? If not, how do I complaint to TM ? Will they entertain problem with high ping ? Thanks ! |
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Oct 26 2010, 08:03 AM
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#3
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Senior Member
3,130 posts Joined: Jun 2006 |
QUOTE(skyther @ Oct 24 2010, 07:03 AM) Are you connected to your router wirelessly? Try ethernet. Thanks for the reply. I tried both ethernet n wireless, both giving me the same result.You need to perform a traceroute to see where the ping actually spikes. N i did the tracert test, but no matter my line ok or not, I will get request timed out for all the hops except the modem. |
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Oct 27 2010, 07:27 PM
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#4
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Senior Member
3,130 posts Joined: Jun 2006 |
QUOTE(skyther @ Oct 27 2010, 03:55 AM) Which site did you tracert? What are the pings to your modem? Have you got a firewall on? I did tracert to 202.188.0.133, www.lowyat.net n www.tm.net.my. Ping to my modem can get 1 to 3ms ping time. N my firewall never on.It's possible that TM's routing servers don't respond to pings. Try pinging the TMNet website and see what they are. I'm not sure abt TM's routing server, but when i tried to pinf www.tm.net.my, i can get reply with 30-40ms ping time when line is normal, 200-300ms when line is bad. |
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