Just 4 info, did you guys check your modem configuration page regarding what speed is your modem sync with tmnet server currently while TMnet is doing their maintenance. Mine is 352 kbps for download and 512 kbps for upload. And I'm on the RM88 package. How about all you guys out there? and I'm getting a very low download (6) upload (10) snr margin. Did u guys encounter the same problem as me. I'm from penang.