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Streamyx Streamyx SNR Margin, --Read here if you face disconnections--

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dplaya03
post Dec 27 2005, 11:03 AM

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QUOTE(nightzstar @ Dec 26 2005, 08:12 PM)
Which technician u call?the streamyx 1300 or the telekom 100 ones?
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I called 1300 they refer me to 100, called 100 told my problem, they say okok. They didn't said they will open a report or make appointment to troubleshoot the line..

So am i missing something? Shouldn't they make appointment with me to check my phone line problem?
dplaya03
post Dec 27 2005, 07:01 PM

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Should i called tmnet streamyx technician if i always having SRN value less than 15?
dplaya03
post Dec 27 2005, 08:31 PM

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QUOTE(prasys @ Dec 27 2005, 07:29 PM)
SRN ? or is it SNR

dplaya03 , Please post your details (I meant your modem details). So at least someone could check it out for you. Do you face a lot of disconnections ?
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Sorry.. wrong typo.. its SNR

Here is the status that i got from my router Dlink DSL 504T
SNR Margin 11 26 dB
Line Attenuation 51 59 dB
Data Rate 1024 384 kbps


dplaya03
post Dec 30 2005, 07:25 AM

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QUOTE(prasys @ Dec 27 2005, 09:07 PM)
wow , your downlink semes to be really bad. Your line is really bad..Seriously , uplink and downlink..lots of noise , better contact TM
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I have to call more than 4 times just to get them to open a report. I have told them that my SNR margin is too low and line attenuation is too high, it seems like they don't understand what it is. Just keep on asking me to troubleshot this and that.

 

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