QUOTE(ahpek26 @ Mar 10 2010, 08:58 PM)
Usually (but not exclusively) its bad wiring either internal (inside your house) or external (outside pole to your house). Occasionally it could be old wall socket (like me, change it then line become a bit more stable) or some kinda fakap at the exchange (old/dusty/rusty hardware).
Just see first what the tech gonna say, if he say no problem then log in into your modem/router and show him the line status page. If he still insists something nothing is wrong, then you better complaint to either
CFM or
SKMM as their so called "Call Support" is no longer sufficient to handle the problem and most likely will talk crap and say its your fault this that.
BTW, your using 4Mbps, how did you manage to upgrade? Usually it requires quite a competent line status in order to pass for an upgrade to 4Mbps.
Yeah I had a tech look at the wiring going into the building today and he did 'something', without being specific. Said to keep using and see if the problem persists, which it has - and I'll be calling again tomorrow to get them to figure it out some more.
The condo I'm in is no more than 5 years old (new when purchased), and neither wall socket makes a difference to the stability of my 'net.
As for how I got the upgrade - it was excellent line quality at the time, but about 2 months ago the bottom just fell out of it and it's been dropping out like this with frequency every since.
Mar 9 2010, 08:54 PM
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