If anyone reading this, here's my problem:

Currently using modem dsl500T and frequently modem need resync but it won't disconnect. It mostly happend at night. The resync sometime might take up to 15minutes.

Snr Margin: DownStream=6, UpStream = 16
Attenuation: Down=58 Up = 63
datarate: Down = 1536, Up = 512

FYI, the telephone line already re-layout by telekom recently (from telekom pillar to my roof). I know you guys see the figure i mention will surely say my house phoneline problem but i even tried directly connect to the telekom main line---> personally plug a new cable from my roof direct to my modem without going through phone. It give same snr/attenuation value.
I called up streamyx and they say i have no disconnection and cannot log call. I think this is becoz my modem resync (but not disconnect --> no ip change) and they see as no problem.

So, what can i do? Do you guys think i should screenshot my modem line status and email them? Any advice will much appreciated.

This post has been edited by 5zigen: Sep 24 2007, 12:49 PM

Thanx very much for the great reply, now i know what will be my next step.