Yeah... happy anniversary !!! my 31 report number!!!!

Oh my God, just got to know actually there's so many people having this "frequent disconnect" problem like I do. AHahaha! Felt kinda funny reading the posts you guys made.

Well, as you guys can see, my SNR margin is kinda low. It's average is always around 15. And my Line Attenuation is always high high up the sky. And yes, I get this "frequeeeeeent disconnect" thing.

Well, I called up the 1-300-88-9515 streamyx customer service blah blah blah and it always ended up saying " call the telekom olang, it must be your phone line problem" . Then, yeah I followed what they asked, I called up the telekom people, get them checked my phone line. And the telekom fella said "it's something wrong with your port". WTF PORT?! I don't even know that. Well then, he said he will correct the phone port for me and I will not disconnect again. He said that it'll be done in 2-3hrs time. I waited. Then when I tried to online back, it disconnected after few minutes again. -.- THIS IS KINDA PISSING ME OFF!

What should I do next?



LOL. Btw, try looking at my errors.

Umm, I'm staying in Klang, Selangor. I've a friend staying at my area also using the same streamyx package as I do (RM77) but he doesn't dc at all..

And, there's hell lots of errors!

Should I call for streamyx's customer service again and insist of requesting a technician to my house and see what's wrong with my line? Cause I'm intending to do that.

However, this is my line's "6am" 's statue:



Pretty good, huh?
My line is pretty good in the morning, but in the afternoon and at night, I kept on getting disconnected.

So, I want to report, .. I'm confused (Goblin Techies) @.@

I scare they don't understand what is SNR margin.

Well, if they don't understand, I'll just shout at them and ask them to send over a technician. What else can I do? Streamyx's staffs are just plain stupig..

You meant, show the technician, or the tell the streamyx's customer service fella?

LOL, I tested with so many different brands of modems, Aztech, D-Link, ZTD. They all showed out the same results.

Ohyah btw, I subscribed the streamyx for at least 5 yrs already. Does that affect the reliability of the cable too? I meant, the cable/ phone line is old already..

Ok, I'll try to request for technicians.

And, this are the readings after it past 10.00am.

So, after I called for technicians and get them here and explain everything to them. Roughly what kind of actions will they take? Change my old cable into a new one?

Btw, will the technician charge for anything? Anything?

Sorry for an interruption here.. What's DP box?

Hmm, good for you. But my problem still exists. Frequent DC is killing me.

No DotA in Bs3 is a sad thing.

And there was a heavy rain yesterday, and today, I kept on getting DC-ed and this is pissing me off.

Take a look at my SNR Margin:

mine ok a not ?

Omg the technicians did some port changing for my streamyx account and asked me if I still disconnect ini between these few days, then only I report again..

-.- My SNR Margin has anything to do with the port changing thingy?

I have problem with my downstream SNR margin, it keeps dropping, but no disconnection, but I can't use my line at all when it drops until 0. So I have to reset my modem, and when it sync I get initial downstream SNR for 12 and my download is blazing fast at full speed. But the SNR will keep dropping until 0. My upstream SNR margin doesnt affected though. So my assumption is, this is nothing to do with my phone line.

So the question is, how am I gonna get a port change? Few of users did ask TM before but they refuse as the technician sent to investigate the problem cant find any problem. Well of course! They wouldnt mind the SNR margin as long as your modem is not blinking and your speedtest seems ok.

Note: When my downstream SNR margin drops to zero, its still synchronized without disconnection, but I can't surf/download/etc anymore until I reset my modem. This happens from morning until late night then only I can get stable SNR margin.

How to enter it ? Using Aztech modem here >.< ! Noob right here =/

Open a web browser like internet explorer or Firefox. Enter the ip address of your router in the address bar of your browser.  By default the ip address should be set to 192.168.1.1.

You should see a box prompting you for your username and password. Enter your username and password now. By default the username is admin, and the password is admin. Click the Log In button to log in to your router

After midnight especially 2am-7am the margin is damn stable. So how come? And my Upstream SNR margin is not affected somehow (20+).

Ahaha, I no need to pick up my house phone and leave it for 10 mins or even an hour. It will automatically disconnect once every 15-20 mins.

And by the way, you mentioned that Telekom will not change the phone cable for us, yeah? But will TmNet's technicians do it for us?

How about this? Is my line bad?  Am thinking to upgrade to 1024.... not sure if I need to 

I got one question ask.. Does the noise level in the copper cable affects my download speed?

Tis sukz. I called TMNut and had them reset my port. Now my connection speed stays around 800+kbps, but it d/cs often. Aaarh!

Whats the best adsl modem that can check all this info ?

Mine doesn't ....