2 Mbps package. Have you called TM? I hope your case will no being like me .. downgrade to 1 mbps, easy job for them ..

No mine is only 512 kbps..

This post has been edited by jamesme135: Nov 25 2008, 07:54 AM

Waa, you lucky one ... you get more than what you expected .. 2048 is for 2 mbps package ..

really?? but download speed is only 50kbps max.

TM no longer cap solely based on ADSL line rate.
Most users will show 1024 to 2048kbps downstream line rate but the actual speed will depend on the packages paid for.
as for your disconnection problem, its due to the low SNR Margin on your downstream link.

a single digit SNR is NEVER good. SNR about 20db or above should be very stable. Between 10-19 is just marginal with the tendency to drop on high usage scenarios or where error rates will be high resulting in lower effective throughput.

hows my snr?is it good?


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I didn't know whether the cap is already stop by October 08 or before, but before I applying for 1 mbps package (before 512 kbps) , they give me 1024/512 on ADSL, but using speed tester, the maximum only can reach 512 max.

I got 12db SNR only .... consider low .... how should i complain ?

gather all screamyx users in your residential area and complain together. request them to set up a DSLAM near your house. it will be a tough task though.good luck!

eh the dslam is like 600meter from my house and sometime i can get 0db snr margin k. dono wtf is wrong. i call tmnet they dono what is snr margin also. lol. sometimes my snr margin is negative also. =/ think i need to rewire cabeling to my house. later i take screenshots show u all.
i have had streamyx for 7years already. maybe the copper cable sumthing wrong already

i thought SNR margin low is causing by physical line problem example old wire and copper etc?

i had meet SNR downstream low prob as well...

normally i get 12db for snr downstream n will drop til -2db den i get dc...

las week tm tech had come to chk, n i show them abt my snr downstream margin...but they seem like knw nth abt snr function n cant gv me an answer of it...

in the end, the tech told me coz my house is near to dslam, so shd not get too high snr margin...so 12db is good ady.

any idea i can still complain on it?

how bout my SNR? facing alot of dc lately >.<

my connection got problem?? how to fix this??



my connection frequently disconnect.

x-treme: call for tm do rewiring.

your DS 12db will get frequently disconnection.
call TM rewiring your line

That statement will be the hard part .. until now, even after a 3-4 complaint, no one will check the cable outside, all works done in the exchange, either downgrade or reduce the speed .. very easy ..

I did rewired the internal phoneline... but disconnections still happening...
I request the tm technician to change the wire from the pole to my house but the technician told me tht the wire no nid to change bcoz is a vry lasting copper wire ( my house got 30 years ad )...

continue complaining until they change the wire outside your house

Here is my modem stats.
Modem HuaWei SmartAX MT800
ADSL Description
ADSL Status Showtime/Data
DSL Up Time 0:58:41
Data Path Interleaved
Standard G.dmt
Bandwidth Down/Up(kbps) 2048/512
SNR Margin Down/Up(dB) 33.5/22.0
Attenuation Down/Up(dB) 17.5/7.0
CRC Down/Up 2/0
FEC Down/Up 0/0
HEC Down/Up 0/0


How come my modem will auto disconnect when I send message using MSN Messenger?? Whoever is using MSN in my network will disconnect the Streamyx connection
However, it will not disconnect if I use web messenger like meebo??
This happen very frequent throughout the whole week. Previously it only happened few times a month.

Anybody faced the same problem as me . Please help . Something wrong wif my modem?