QUOTE(eugene88 @ Nov 18 2012, 01:31 AM)
Quoted from vincent hooi email reply There are 2 options as warranty.
1) If the product is found defect or malfunction within 30 days of product receipt, customer could choose to return the product to Newegg Malaysia and we will provide a full refund to our customers. Customer has to bear the cost of returning the product to Newegg Malaysia; or
2) If the product encounter any problems within its warranty period, customers have to refer back to Newegg Malaysia and we will have the product send back to U.S. for the warranty claim. Reason being, the warranty is most likely to be provided by the U.S. manufacturer since the product is originally bought from U.S.; unless the product has an international warranty. In this case, customers will have to bear the cost of returning the product to the U.S. manufacturer while Newegg Malaysia will absorb the cost of delivering the product back to Malaysia.
Nov 18 2012, 02:44 AM

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