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 All About Harddisk Thread V4

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mexz
post May 25 2012, 07:46 AM

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QUOTE(karipuff @ May 25 2012, 02:14 AM)
i
if i put the hdd in anti static back and wrap it with newspaper or bubble wrap will seagate accept it?


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yes they will..
just early this month i RMA-ed my samsung 3.5" 1TB hdd( got a lot of bad sector).. i just put in inside a anti-static bag and wrap it with a lot of bubble wrap and then i put the hdd inside a box(make sure the hdd didn't move inside the box).then i send the hdd to seagate and after a week i got a back a seagate certified refurbished drive.
mexz
post May 25 2012, 11:05 AM

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QUOTE(karipuff @ May 25 2012, 10:24 AM)
did u sent to seagate singapore or their agent in malaysia?
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well, i send my hdd to their agents in malaysia because it's nearer and easier and they will send the hdd to seagate singapore.when seagate received your hdd, they will send you an e-mail acknowlodging that they have received your old hdd and they will e-mail again you when they shipped your new hdd.
mexz
post May 27 2012, 11:09 PM

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QUOTE(coklatua @ May 27 2012, 04:56 PM)
Thanks, smile.gif
Now the link works, just now it is not working.

Erm, which address to choose?
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any address that is the nearest from your place..for me..becoz i live in seremban so i choose UPS shah alam to send my hdd for RMA.
mexz
post Oct 9 2012, 01:17 PM

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QUOTE(wildwestgoh @ Oct 8 2012, 03:55 PM)
Did you send printout of receipt for the RMA? This is will ease their procedure and will send you back within 1 day of process. You need to log RMA report in Seagate warranty website in order to make a claim.
If you send Samsung drive for RMA, they will send you back with Samsung label + Seagate model number printed, basically Seagate is now using Samsung technology, so they're the same thing.
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ohhh so that means Seagate HDD is now much more better than before right?

gonna buy another one soon..
mexz
post Oct 9 2012, 04:30 PM

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QUOTE(wildwestgoh @ Oct 9 2012, 03:19 PM)
I'll probably skip this due to the warranty, too short IMO, only 1-year, and most of them broke down right after 1-year+. doh.gif
Maybe the SV35 series better choice, 3-year, but need to pay more than WDC offering. hmm.gif
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ehh i thought the Seagate HDD's warranty is 2 years now?

This post has been edited by mexz: Oct 9 2012, 04:31 PM
mexz
post Feb 11 2013, 11:46 PM

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QUOTE(jeman @ Feb 11 2013, 07:34 PM)
My Samsung HD model HD103SJ recently died, cannot be detected at all, even using Seagate tools.

The hd is still under warranty, would Samsung accept if I send for RMA?
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woah..your drive is the same as mine and it died last year..
i think you better send it to Seagate for RMA since Seagate bought Samsung HDD division and I've send my Samsung HDD for RMA and they send me back a Seagate drive.

 

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