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 All About Harddisk Thread V4

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kembar4
post Jan 29 2012, 07:16 PM

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Guys, my 3 years old Maxtor Basics 1TB shows the status "Caution" using CrystalDiskInfo.

The only yellow color warning is located at :

ID 05
Attribute Name: Reallocated Sectors Count
Current: 100
Worst : 100
Treshold :36

Is this bad or can it be fixed? If not, RMA the drive? It comes with 5 years of warranty. Good until Dec 2013. Just dont want it to fail suddenly and lose my data.
kembar4
post Feb 17 2012, 06:25 PM

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QUOTE(unequalteck @ Feb 16 2012, 09:50 PM)
anyone tried direct warranty with WD?
http://support.wdc.com/warranty/rmapacking.asp?custtype=end
it says need to charge USD7.50 and need to pack it in electro static plastic
where to buy those?
electro static plastic
bubble wrap
cardboard box
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I did the mistake of sending it directly to Singapore. Costed me Rm90+ through Poslaju. Then did the direct warranty where I had to pay USD7.50 and they'd send a courier to pick up your hdd.

If your HDD is the standard non-external HDD, then you need to wrap it in electro static plastic. I am not sure if anyone here have tried without it. Its a big risk though since they might send the drive back to you without any replacement. Put it in a electro static bag and then put it in a bag. Insulate it with padding (sponge / newspapers) so the hdd doesn't move around when in transit. Put all of them in a box and print out the label from WDD website (when you claim from RMA they'll give you a link to print the label). Attach the label to the box and you're good to go.


kembar4
post Feb 17 2012, 10:16 PM

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QUOTE(dkk @ Feb 17 2012, 09:58 PM)
I just put the HD in the bag m/b comes in. If you don't have any, I suppose you could go to computer shops and see if they have any in the trash from the new computers they've assembled for other customers.

Then put the whole thing in a DVD drive box. HDs are a lot smaller than DVD drives, so the built in padding is not enough. So I just pour in lots of packing peanuts. There are lots of those in my office, arrives every week from when suppliers sends us stuff. You could also use bubble wrap, newspapers, trash from the paper shredder, etc.


Added on February 17, 2012, 10:01 pm

Thanks. When I was looking for an external HD last month, I saw that Buffalo was cheaper than WD and Seagate. I would have bought it if I had known it was Samsung. But when I asked the shop, they said "don't know". So I bought Seagate instead.
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For the average home user, newspapers should be enough. Sent mine in with newspapers and was accepted. Just make sure that your HDD doesn't shake when you shake the box. If it does, that means the HDD is not secured enough. This will increase your risk of being denied RMA
kembar4
post Feb 26 2012, 02:22 PM

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QUOTE(CwwKiT @ Feb 26 2012, 02:07 PM)
so , anyway to make it back to normal? or its gonna be like this perm?
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There is no way to fix this. Vacums produce a huge amount of electrostatic waves. When you put it near a sensitive electronic hardware, the hardware is going to get damaged. I suggest for you to backup your files asap and if your drive is still under warranty, send it for RMA. If it is not, well its time to get a new one.

QUOTE(bobbey @ Feb 26 2012, 10:29 AM)
Hi guys,

I got a problem here. Last 3 days, my laptop had been infected with virus. In order to me to get the data back, I went to buy SSD for my laptop and the original HDD I take out and I put in a HDD enclosure. The problem here is my laptop cant detect the HDD. I open disk management and saw the HDD is there but i cant open it.

So, whats the problem with my HDD? Can u guys help me.

Thanks in advance.
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In Disk Management, right click on the drive and select "Change Drive Letter" or "Assign Drive Letter" . Choose a Drive Letter ( D , E , F etc) and your computer should detect the HDD.

kembar4
post Feb 26 2012, 02:59 PM

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QUOTE(CwwKiT @ Feb 26 2012, 02:48 PM)
If vacuum damages my hardware , how about wiping it with cloth?
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If you are going to clean your computer, I would recommend to dissemble every component. Then wipe the inner casing properly until you're satisfied. Do not wipe it harshly as you might be creating electrostatic discharges. Be sure to touch something metal (metal table / pole etc) before you touch your computer parts again. Then you can clean your computer parts with an anti static cloth and you're good to go.
kembar4
post Feb 26 2012, 03:41 PM

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QUOTE(bobbey @ Feb 26 2012, 03:35 PM)
it show on disk management that my HDD is invalid. how come it be like that?
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A screenshot of the screen would be of great help smile.gif

 

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