i have a dead samsung 2.5 harddrive. already went thru the RMA process at seagate website.

but the problem is now how to pack the drive for shipping? i've read the instruction that i downloaded from seagate but it stated that one should get/BUY a specific type of plastic clamshell.

it's damn hard to return seagate hdd. last time i return WD hard drive i just put it in plastic back and give to the courier that picks it from my house.

if i put the hdd in anti static back and wrap it with newspaper or bubble wrap will seagate accept it?

anyone have experience in RMA seagate hdd?

did u sent to seagate singapore or their agent in malaysia?

u need to fill up the form at seagate website to rma the drive.

on the upper left there's a button that says 'begin a return', u need to click it to begin the process.