You're right, but in my case I have to "force" it to re-map itself as if the HDD controller couldn't do it right in the first place, so the "LLF" software in my case works for all my HDD.

I believe you can access SMART using the WDC diagnostic tool.
You can see the SMART details and look for certain attributes:
1) Pending Sector Count
2) Reallocated Sector Count
3) Uncorrectable Sector Count (might not available on all HDD)
If 1) has some values means there're some sector(s) that can't be read by the system thus marked as bad and need to be verify, best way is to use LLF to quickly rectify it.
If 2) has some values means there're already some bad sectors and it's remapped by the HDD controller, if this keep increasing you should send for RMA (if still valid).
3) is almost the same as 1) for some HDD models, it can be rectify using 1) method.

Some of this SMART attribute should be sticky at front page, it really helps with failure rate of nowadays HDDs.

Speedfan is another great software, it has a feature that enable SMART compare with its database on their system (Internet), and thus able to gives much accurate information and advise at the same time.

This post has been edited by wildwestgoh: Jun 30 2012, 08:06 AM

Hi all,I posted earlier about "current pending sectors = 7" errors at my hard disk. I did a LLF and then SMART says

0 current Pending sectors
0 relocation sector count

After the LLF, I did a Seagate dos scan (Long DST) & Speedfan scan(extended) found no errors.

So, I copy back the data from backup. But now after using 1 week got current pending sectors error = 1:

My current SMART is:

[attachmentid=2924075]


I am not sure if the problem is the HDD or other stuff in the computer. Please with your expertise.

Thank you.

Update : i did a chkdsk on a few partition. now the current pending sectors is 0 again.

Updated Smart is

[attachmentid=2924201]

very confusing

This post has been edited by alvinfks78: Jul 1 2012, 10:38 PM

Your SMART attribute "Write Error Rate" is pretty high, if you feel your system is very slow compared to when you first bought or keep experiencing slows and intermittent pause (without any particular reason), then possibly the internal R/W head is not that good any more or you electrical is not stable enough to provide good input power for the HDD to operate smoothly.

Have you provided your PC full specs? Preferable everything including your PSU and how many years of usage for each components.

If your warranty still valid, you can try to convince the support to gives you a RMA, like what I did, but I need time to backup my system so I'll wait a bit before I send for RMA.

Thanks for reply. Had some extra time yesterday to check .

This is my full specs



My Smarts

Updated Smart [attachmentid=2926759]


My Seagate Testools @ Windows 7 failed test




Speedfan & HDDscan read failure & error

Seagate testoools @Dos
Old Seagate Testools @ Dos Passed Long Test & Failed Short Test.
Latest Seagate Testools @ Dos Passed Long Test & passed Short Test


History



, The hard disk sometimes slow/sluggish when opening file. But better after install fan and open casing.

Hard disk can go 46c - 50c before fan and closed casing.

Thanks all for feedback. Please advice to RMA or do a LLF check again? If replace PSU will help?

This post has been edited by alvinfks78: Jul 3 2012, 10:57 AM

It looks like you can claim a RMA for this case, just tell them what you did, the result, and state that you keep having this issue that can't be resolved by itself.

Replace PSU and adding fan will help to lengthen all of your PC components' live but your current HDD is already at its limit, you might want to consider buy a new one if you can't wait for the RMA to return (usually take 1 month) then you can clone it over and use it like old one, except you'll feel it's tad bit faster (new drive).
PSU like Silverstone or those which has 80 Plus certified and above is recommended.
Good ventilation also helps cool down components for optimal performance and better lifespan. So add more fans to cool not just your HDDs.

Hi guys just run the SMART test on my WD C.Blue 500gb hdd this morning and the results show raw read error rate = Failed...

here's the screenshot of the test (run via HD tune and WD Data Lifeguard Diagnostic)



judging from the results, my only choice is to RMA the HDD right?

*when i shutdown the PC, i can heard some grinding noise from the hdd....

Use the WDC Diagnostic tool before send for warranty, they will only accept RMA that their tools approved.
If you unable to get fail status from their tool, then email their support regards your situation, and check your SMART everyday to see if it does increase or experience any slows down, paused, hang...etc, maybe this may convince them to give you a RMA.

already use their WDC D. tools, same results...status failed for Raw Data Read Error...

Already submit RMA request at their website..

gonna send the HDD to them by 2molo...

now still no idea which courier i gonna use...

Where do you live? Maybe WDC can send a courier to pick up your HDD, if your area is covered under their supported area, otherwise might need to courier manually (pain in the arse )

i thought this services ended dy, now they required all the customers to ship the parcel manually..no more courier pickup dy...

btw i from Sabah....and the post fees gonna like

Sifuts need help here.

My Samsung F3 starting to fail on me, I decided to perform a low level format to see whether it can fix itself or not.

Since I only have 1 drive, I can only done it via DOS. Is Seatools for DOS compatible for Samsung drive ? Or are there any alternatives.

hi there all sifu..anyone knows wat software should i use to backup hdd?want to make my pc like cybercafe evertime pc restart the system will restore to its original state..anyone knows?thanx

You could try Poslaju. Should be cheaper than other courier services...

Can't really "low level format" HDDs nowadays, all the software can do is to command the drive to remap bad sectors with spare sectors. However if the drive runs out of spare sectors, then bad sectors will remain. As for Seatools, you'll have to try it out yourself, since Samsung has already been taken under Seagate's wings. Not sure if the latest Seatools supports Samsung drives. Other than that, ye olde DOS-based Seagate Disk Manager is another nice utility.

Some of those software are Microsoft Steady State (EOL'ed), Rollback RX, Faronics DeepFreeze?, Norton GoBack (EOL'ed) and the defunct FirstDefense-Rescue.

This post has been edited by lex: Jul 6 2012, 01:51 AM

@Lex, Rm58.5 for poslaju from Sabah to Singapore... instead i send to achieva tech (cost rm12) after i gave them a call regarding the RMA..

so expensive? the bigger shop at karamunsing don have RMA service? micron tm or aci?

these software backup entire hdd?means copy byte by byte?is there any software dat create image? i try to recall there is software datz only make image of it..small size..but forgot wat software it is

Hi all, I posted about my Samsung F3 hard disk problems earlier. In case someone have similar problem, this post seems to help with the problem:

http://www.tomshardware.com/forum/286342-3...-pending-sector

I am still running test but it looks good at the moment.

Thank all for help.

Hi LYN members, can anyone recommend me a good 2TB external hard drive, I'm a bit noob in this so want to know what's current range of price and the best brand of it.

Also know any trusted seller in here that sell the item? All your suggestions would be greatly appreciated .

This post has been edited by alfiejr: Jul 6 2012, 08:28 PM

What was their (ie. Achieva Tech) response? Will they provide the courier service (ie. send to Singapore) themselves?

Nope, these software doesn't really do byte by byte image copy. Instead they rely on spare hard drive space to record changes made to the hard drive. If any problems (such as serious virus infection where all files are damaged, acccidental mass deletions, etc) then these software can roll back immediately to the original file data. This is different from Windows own "System Restore" method.

So, i pm-ed almost every HDD sellers in LYN and all of them dont have ready stock for Seagate 3tb. :/