QUOTE(ahmar @ Dec 20 2014, 11:27 PM)
Hi sifus,
Really need your help on my problem.. not sure if this is the right thread but here goes...
I have a WD myPassport 1tb and after loaning to a friend, it was returned unreadable. whenever i plug into the comp, only can detect the presence of the harddisc but cant open or access the files. The light on the harddisc is blinking and can hear a clicking sound from the hard disk.
Is there any way of retrieving data from there? The data in there is precious.
Really hope for your help and advice sifus

Are you hearing the normal HDD reading clicking sound or is it the read failure clicking sound that you are describing? Read-failure click is usually single-click followed by pause for 1-3 secs and repeats itself in a cycle until the HDD manages to read the particular problem sector or gets a timeout.
First thing first, download the Data Lifeguard Diagnostic SW and run a complete test on the portable HDD. You can use the results for warranty later.
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http://support.wdc.com/product/download.asp?groupid=810&sid=3&lang=en
Note that you may not be able to access the internal HDD by opening the box as the USD controller is integrated into the HDD's PCB. So data recovery will be limited to professional firms that the equipment and parts to extract the trapped data for you. See the following post -
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https://forum.lowyat.net/topic/2202087/+2302
As for data recovery here are some links for WD Data Recovery And Other Support
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http://support.wdc.com/recovery/index.asp?selregion=apac
http://support.wdc.com/country/country.asp?c=malaysia
This post has been edited by mrbob: Dec 22 2014, 11:03 AM