Normally for EMS you can either call them up to reschedule the delivery or go to the post office for collection. And yes, there is a notice

Hi,
I was wondering if anyone could share some advice on something I just encountered. I ordered some World of Warcraft figures (totalling up to USD 5X), excluding shipping from the US, but instead of receiving my shipment, FeDex sent me a letter, saying that they need an exemption letter from KPDNKK before they release my shipment.

When I called FeDex up, they said that for incoming shipments of Toys, that we were suppose to apply for exemption letter, something to do with the Toy act which came into play August last year. I was wondering if this is a norm? Does it take very long for the exemption letter to be issued?

Another thing about the letter which bugged me (the most) was the fact that I am getting taxed from customs for the shipment. The last page of the letter says that my total was RM 15X (for the toys) and RM 384 for the Freight charges, which is ridiculous to me since I only paid USD 24 for the shipping. As a result, I'm being taxed RM 5X. Are they allowed to jack up the freight charges just to tax me?

This post has been edited by naith: Apr 13 2011, 07:50 PM

Ok, so in theory, in shouldn't be taxable if the total is less then RM 250, right? May I know where this limit is stated in our tax laws so that I may argue with them?