i have 6 lost parcels from play-asia since april this year, all using the free shipping method. i'm very worried and Pos Malaysia won't do anything to help me. what should i do now? any suggestion?

i already done that.. still waiting for the 3 week period of investigation. what will happen if the parcels are lost? never had this problem before until recently. pretty sure it was the local post office that f***ed things up

i'm from kk. usually if your stuff value less than 10,000yen then it will take 2~3 days to arrive kk. but if more, then probably less than a week and prepared to pay custom duties. that's why i always keep my purchase below 10,000yen or usd100 to be safe.

i've been to the kk customs personally and i would say they handled them quite fairly. they have the right to charge custom duties even on a 1 yen item. i'm not sure how i can help you.. but if anything let me know and i'll see how i can. learn your lesson now and make sure don't go spending spree next time.

back to my case where i lost 6 parcels. i wrote to Pos Malaysia and made myself heard (with pretty harsh words by my standard) and received everything within 3 days. quite coincidence, all of them released by customs throughout June, from beginning to tail, and received everything at one go at the beginning of august. well, case closed. lesson learned, and i'll never trust those fellows again.