Well, if you got lucky enough, they don't even care and the parcel will safely arrive at your doorstep. So far, all my parcel (range ard RM300-RM470 Magazines, and PVC Figurines) all safely arrived my home. The most risk gamble one will be my Dakimakura parcel... Luckily also safely arrived.

This post has been edited by Miliardo: Mar 12 2011, 12:55 AM

I agree, you are lucky to have a RM700 parcel pass the custom check without getting detain. Congrats.
Usually once you see the status "Departure from inward office of exchange", you will know that the parcel already pass the custom check.

Yeah... But because of the discounted item pass RM500 so I don't dare to import them... All those discounts... Very tempting me...

This post has been edited by Miliardo: Apr 5 2011, 08:20 PM

It that true?? Must find a day to confirm this by buying a RM 500 stuff.

I see... I wonder all these are proven already or not?

So far, I import all parcel below RM 500 all turn out fine. Exceed RM500 I never try before unless it is proven.

This post has been edited by Miliardo: Apr 7 2011, 03:03 AM

Yea... That is before the tragedy on Japan. But now after the tragedy... I'm not sure edi... Maybe they start to seriously check liao? Of course their main purpose is to check got radiation or not la...

This post has been edited by Miliardo: Apr 8 2011, 06:36 PM

I guess you have to deactivate the billing agreement so they won't auto charge you money and have enough time for you to edit your order until you satisfy.

Sent to MAL won't need 9 days but because of their slow processing service then it's possible 9 days.

EDITED: Now only received my parcels from HLJ due to their Golden Week...

This post has been edited by Miliardo: May 15 2011, 04:01 PM

Hmm... 1 kg parcel and detained... Usually means the parcel already exceed RM500?

Ops... Any additional charges beside handling fee?

They got ask you to open the box in front of them to check what item so that they can tax on the item?

Or maybe depend on what item he shipped...

Well, I'm not surprise as one of my friend due to their "friendly" attitude toward customer, also stop dealing with them.

---

Added on July 16, 2011, 4:25 pmI believe they mean Claimer due to the pronunciation.

---

Added on July 16, 2011, 4:54 pmWell, from what my understanding, they afraid that same case might happen again for your order as you order same category item from them.

The missing hair part case already happen once and is unbelievable thing for them but they have no choice but to admit their fault. That's why they return your money and ask you to keep the nendoroid. But after they found out that your new order is nendoroid again, same category item, they suspect that you are a claimer who claim to have other missing part and wish to get the nendoroid for free, so they cancel off your order and wanted to prevent same thing happen to them again.

This is just base on my understanding of those japanese sentence with my knowledge as I don't believe in google translation since they can translate words but not sentences. For example: "遠慮なくなんでも書きこんでください。" which means Please write with no hesitate. But google translate can alter the meaning to Please write anything feel crowded.

---

Added on July 16, 2011, 4:57 pm
USJ? Which part?

This post has been edited by Miliardo: Jul 16 2011, 04:56 PM

I understand... I just explain that this might be what they thought of you... So maybe you want to clear the misunderstand up with them? But still base on their attitude toward customers, I think not just you as the victim... Even my friend also can't stand their attitude and stop dealing with them. So I guess you might want to find other sources to get your nendoroid supply then...

Yeah... Furthermore we are foreigner so we have no credibility to them...

No PM from them? Usually after they cancel an order, either they will PM you the reason or you have to PM them to ask. So far I have no problem with AmiAmi with EMS service. SAL I never even dare to try...

You still have to consider the availability of the stock... If the stock are limited, they also have no choice... But yet, I understand you situation as HLJ cancel quite a lot of my preorders too... Maybe used to it d...

Well, like BeastX said, just get used to their system and you will be fine. I have used their service for years and still okay with it cause I have "once burnt, twice shy, lesson learnt". Mostly I use their service to import magazines monthly.
This post has been edited by Miliardo: Aug 10 2011, 01:08 PM

Well, if for me, I'll just fill in name and address for part B and leave the company thingy in blank as I'm my own 'company'. And for Part C I go fill others. Since they no mention must fill all of them...

Yeah... But the problem is nothing to buy ATM...