Hmm..thats bad..that's one thing bad about processing orders too fast..you can;t change them..especially HLJ who loves to combine orders..

from here the lesson is, dealing with hlj ordering system need to be very patience.
they order page is not real time, every time make a change u need wait for a day for it to show out.

and in fact i was like, to do them/me a favor by not cancelling my waiting list items, before i submit the "ship available orders".
if i happen to cancel them, this will not hapen, but they might update their system to cancel those backordered item just bcoz i canceled my order.
result in their/my extra work to place those backordered items again.


customer service.....flexible system.....dun have here

or maybe juz me cause i happen to order alot of things in my list over these few month
my list stil not finish yet

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Added on April 28, 2011, 3:02 pmand 1 last note is,
the reason why i place my order yesterday,
is simply becoz the "not real time order system", drag me few days coz i make few edit to my orders
1 edit take me 1 day to wait for it to show, drag me a week time alrd....
now this thing happen..
my things shud be confirmed to ship last week if it's a real time system..

i whinning too much here
estimated lost if kena detain would be exceed 300...

---

Added on April 29, 2011, 10:20 am


HLJ reply......

This post has been edited by icarus88: Apr 29 2011, 10:22 AM

I guess you have to deactivate the billing agreement so they won't auto charge you money and have enough time for you to edit your order until you satisfy.

Or have 2 separate (or more) accounts, one for pre-order/one for in-stock.... pay by Paypal, but disable the billing aggrement... It should give you full control of how the goods are shipped.

this is wat happen as explained in their faq page....for paypal payment method.

the 2 account idea is good, as i can have those no stock item backordered while can submit my immediate shipment without afraid that extra item added into the shipment.

but i observe tat HLJ only stock from supplier after u make shipment order for expensive item(maybe 2k yen above ).
they wun stock the item to their warehouse simply becoz u place the order...(coz u might cancel and pay nothing)
so u 'agree' to pay, u wait they stock from supplier, then ship to u....

btw my previous(another order) SAL small pack ordered at 22/4 arrive at 30/4 last saturday.
9 days.

*Wana showoff below figures(jus arrived ^^)*

This post has been edited by icarus88: May 6 2011, 11:25 AM

Sent to MAL won't need 9 days but because of their slow processing service then it's possible 9 days.

EDITED: Now only received my parcels from HLJ due to their Golden Week...

This post has been edited by Miliardo: May 15 2011, 04:01 PM

May 16
8:33 Arrival at inward office of exchange KUALA LUMPUR MALAYSIA

May 16
8:34 Awaiting presentation to customs commissioner KUALA LUMPUR MALAYSIA



So it's here now at KLIA(?), my 1k SAL reg.parcel.
The above is the lastest status...
What should i do now?
wait for further info / call poslaju / ???
crap...

Just wait..btw no use calling PosLaju coz its SAL

Yup just wait.....usually within 1 hr - 1 day working day to next step....

detained at monday, received mail/form yesterday which ask me whether apoint poslaju or self clear.

Hmm... 1 kg parcel and detained... Usually means the parcel already exceed RM500?

RM1k ==" Not 1kg.....

*some info*
as i received call from PosM'sia yesterday, operator told me if choose to send directly to receipant addres will charge extra RM 44.
regardless of location. so RM 45.90 handling + RM 44 delivery = 90++.

So going to collect at nearest poslaju byself. >.>

This post has been edited by icarus88: May 20 2011, 11:13 AM

Ops... Any additional charges beside handling fee?

So, bro hows your case?

ah....juz went to poslaju during lunch.

My items + freight total = 1080

So:
Tax = 108
agent fee = 30
a unknown charge(smk or smx) = 18
(juz seach from google: Sistem Maklumat Kastam (SMK))

-> paid RM157

got a detail printout list how the tax implied on the item...i put at home alrd, not on my hand now,
so will update this post later on.

This post has been edited by icarus88: May 27 2011, 03:05 PM

I see. It seems they now follow the new regulations. 10% sales tax.
Thanks for sharing

They got ask you to open the box in front of them to check what item so that they can tax on the item?

this case is appointed pos malaysia to clear from customs...


i tracked and get info from website, and then went to collect it at poslaju b4 they even send out the calling card or call me to collect.
After i collect it, the next day they still call me to go collect lol.



This post has been edited by icarus88: May 30 2011, 10:10 AM

hi, not sure if this is the right place to ask...I didnt get any answer from other section anyway..
I wonder if I can import this mannequin to Msia? If yes then I must pay 10% taxes?

hello..want to ask...ive met dis prson at fcebook dat claimed he sell gundam fix #0011 for only rm70...
he said dat he got from spplier at japan dat hav 50% discount...
when i ask for cod, he said he from sarawak toyshop named TOYMANIA n just opened for 2 months...
if want deal wif him, he wan use MOL POINT??
can dis person be trusted??