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 SMS Alert - You're Not In Control, Report here your SMS Alert

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winner
post Jan 21 2012, 08:17 PM

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RM0.00 MBB CARD XXXXXXXXXXXX:TQ FOR YOUR USAGE AT EASTIN HOTEL\NO 13 SECTIO,N 16/11;16/01/12,22:45:14 FOR MYR1,144.90.

So far I only received this SMS notification from MBB. No notification for another transaction made on the following day.
winner
post Jan 24 2012, 07:30 PM

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MBB is very inconsistent. I made two transactions today using Maybankard 2 Amex. Both transactions are more than RM1,000. I only received one sms notification.

RM0.00 MBB CARD XXXXXXXXXXXX1828:TQ FOR YOUR USAGE AT HOSPITAL XXX;24/01/12,17:00:24 FOR MYR1,294.80.

winner
post Jan 28 2012, 07:16 AM

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QUOTE(Gen-X @ Jan 26 2012, 06:33 PM)
Based on what you received and highlighted, Maybank's statement is inaccurate as it should be reissued as "Maybank has its own minimum threshold for Each Individual"sweat.gif
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It is incorrect for my case. I made 2 transactions (both transactions are more than RM1,000 but less than RM1,500 each) within the same day. However, I only received one sms notification. How does MBB explain this?
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post Jan 29 2012, 06:44 AM

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QUOTE(Human Nature @ Jan 28 2012, 11:04 AM)
which transaction triggered the SMS alert, the lower or higher amount? and both are face to face transactions?
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It's the transaction with slightly higher amount. Both transactions were made within the same day, with a few hours apart.

 

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