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 SMS Alert - You're Not In Control, Report here your SMS Alert

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beyond86
post May 3 2012, 04:03 PM

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claimed from Amex CS that online transaction or amount more than RM1000 for normal swipe only can get sms transaction and also for certain merchant
but my friend pump petrol also receive sms.
up to now, i never receive sms from MBB 2 cards & HLB
beyond86
post May 3 2012, 04:50 PM

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QUOTE(johnnyc @ May 3 2012, 05:22 PM)
call or e-mail them to lower the threshold @ RM10 like me, then you will got every sms alert each time you swipe. smile.gif

Hey, it's FOC , why not to ask them. tongue.gif
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which credit card you are using?
beyond86
post Jun 19 2012, 07:13 PM

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i oso never any sms alert from MBB, called many times, but no have any changes.
Unlike OCBC, all the time got the sms alert.
HLB im thinking above RM100 only will get sms alert, coz so far, i only receive 1 sms which around RM110 by using HLB CC

This post has been edited by beyond86: Jun 19 2012, 07:14 PM
beyond86
post Jun 14 2014, 06:53 PM

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QUOTE(Human Nature @ Jun 14 2014, 04:49 PM)
For CIMB, you may request for the alert to be triggered at RM1.00. They will be adamant that it is not possible, but I managed to set mine after I complaint to BNM.
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i will receive sms for any transaction, but i didn't complaint BNM.

Sometime see whether the CS want help us to do or not...

For my Citibank, min is RM201, didn't call & talk to correct CS
beyond86
post Jun 14 2014, 07:11 PM

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QUOTE(Human Nature @ Jun 14 2014, 07:10 PM)
You mean for CIMB? probably that's because I already raised this isse tongue.gif
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ya, cimb

 

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